Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Olivier

Sioux Falls

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

5
5
years of professional experience

Work History

Apprentice Plumber

Krohmer Plumbing
12.2023 - Current
  • Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
  • Reduced material waste by accurately calculating requirements and optimizing usage throughout the project lifecycle.
  • Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
  • Achieved faster project turnaround times by effectively prioritizing tasks based on urgency and complexity level of the job at hand.

Window Washer

Clearview
05.2023 - 09.2023
  • Leveraged ladders, poles, aerial lift equipment and suspended platforms to clean windows and gutters.
  • Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears.
  • Maintained equipment and vehicles in clean and excellent working order and notified supervisor of repair or replacement needs.
  • Performed detailing tasks using microfiber and toweling cloths to remove excess moisture from window sills.

Delivery Associate

AutoZone
04.2022 - 04.2023
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Salesman

Good Feet
10.2021 - 01.2022
  • Increased sales by offering advice on purchases and promoting additional products.
  • Promoted and up-sold products and services to meet needs of customers.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Managed customer accounts to secure customer satisfaction and repeat business.

Delivery Driver

Dominos Pizza Inc.
08.2019 - 03.2021
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Roosevelt High School
Sioux Falls, SD
05.2019

Skills

  • Critical Thinking
  • Safety Precautions
  • Mechanical Aptitude
  • Time Management
  • Technologically savvy
  • Detail Oriented

Timeline

Apprentice Plumber

Krohmer Plumbing
12.2023 - Current

Window Washer

Clearview
05.2023 - 09.2023

Delivery Associate

AutoZone
04.2022 - 04.2023

Salesman

Good Feet
10.2021 - 01.2022

Delivery Driver

Dominos Pizza Inc.
08.2019 - 03.2021

High School Diploma -

Roosevelt High School
Jordan Olivier