Electricity Sales Department & Directorate Manager (2000 - 2010): Managed over 450 employees and 15 sales offices. Oversaw 10 states, including Khartoum state with over 32 offices. Established call center standards for electricity consumers.
Directorate Manager for Licensing and Tariff (2012-present): Contributed to electricity regulation policy, performance key indicators, and writing electricity codes. Practical Experience:
Teacher of Mathematics and Physics (1986): Taught high school students.
Part-time Lecturer in Computer Science (1986-2014): Taught computer programming languages at Gezira College , during about four years not continued
Computer System Analyst and Programmer (1988-2000): Managed customer services, billing systems, HR system, 8 payroll system, accounting system, and electricity metering systems. Regulatory Experience:
Electricity Regulatory Authority (2011-present): Worked on electricity codes, licensing, electricity tariff modeling, and power purchase agreements. Contributed writing electricity law and bylaws for generation, transmission, and distribution activities.
Key Achievements: Developed load dispatch center rules for optimum operation. Contributed to writing renewable energy codes and electricity efficiency law. Established electricity policies and procedures, including grid code and distribution code. Contributed in writing electricity supply chain benchmarks.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Licensing and Tariff Directorate Manager
Electricity Regulatory Authority
, Sudan
07.2011 - Current
Spearheaded initiatives to enhance customer service within the electricity sector.
Drafted electricity codes along with legislation and policies for effective regulation.
Facilitated stakeholder sessions to gather insights on regulatory impacts and compliance requirements.
Established performance indicators aimed at optimizing operational efficiency in supply chains.
Managed budgets effectively, aligning financial performance with necessary resource investments.
Mentored team members, promoting productivity and engagement in work tasks.
Analyzed data trends to influence decision-making processes and improve frameworks.
Enhanced organizational culture focused on employee collaboration and continuous learning opportunities.
Engineering Consultant
NEC, ERA
, Sudan
06.2000 - 01.2023
Participated in African Metering Conference in Sharm el-Sheikh, Egypt, focusing on metering technologies for Africa in 2008.
Engaged in prepaid metering contract negotiations between NEC and Schneider Conlog annually from 2004 to 2009 in South Africa.
Contributed to RERESA meetings analyzing gas and electricity accessibility surveys for COMESA region during 2011 and 2012.
Joined energy efficiency workshop by RECREE at Khartoum in 2010, promoting knowledge exchange among Arabic nations.
Attended FIDIC GAMA Annual Conference from April 7-10, 2013, networking with leading consulting engineers across Africa.
Participated in multiple workshops hosted by RECREE on energy efficiency monitoring from May 2013 to December 2015.
Represented Sudan at various international events concerning renewable energy policies from June 2014 to January 2018.
Contributed as a member of the committee drafting Sudan National Policy between October 2017 and February 2018.
Planning & Studies Manager
Electricity Regulatory Authority
, Sudan
01.2011 - 06.2011
Evaluated and monitored approved plans for generation, transmission, and distribution companies.
Studied forecast electricity supply chain plans to enhance operational efficiency.
Formulated suitable recommendations based on detailed analysis of electricity codes.
Oversaw implementation of regulations regarding transmission, distribution, renewable energy, and building codes.
Information Technology Manager
Sudanese Electricity Distribution Company
, Sudan
07.2010 - 12.2010
Led IT management for hardware and software within electricity distribution company.
Handled database operations to maintain reliable computer infrastructure.
Upgraded various software systems including HR, payroll, accounting, inventory control, and training modules.
Outside Grid Sales Manager
National Electricity Corporation
, Sudan
03.2009 - 06.2010
Directed operations in customer services management, focusing on billing and connections.
Resolved customer complaints to ensure effective service delivery.
Managed electricity sales across classic and prepaid metering systems.
Supervised inventory related to classic meter replacement processes.
Enhanced low distribution networks to support improved service provision.
Streamlined resource allocation for tools and accessories used in meter replacements.
Inside Grid Sales Manager
National Electricity Corporation
, Sudan
01.2004 - 03.2009
Directed electricity sales management, focusing on customer services and complaint handling at NEC.
Oversaw metering management involving both classic and prepaid systems for seamless operation.
Managed resources and tools essential for implementing classic meter replacements efficiently.
Authored bylaws regulating consumer relationships for improved service transparency.
Implemented solutions addressing customer problems to enhance satisfaction rates.
Coordinated efforts for low distribution network enhancements to support service reliability.
Khartoum Sales Manager
National Electricity Corporation
, Sudan
06.2000 - 01.2004
Directed NEC customer service management, focusing on billing issues and complaint resolution.
Collected electricity sales revenues while managing new customer connections effectively.
Led initiative to transition from conventional to prepaid metering systems.
Managed logistics and materials for project implementation, ensuring timely delivery.
Provided strategic insights for software development used in prepaid meter operations.
Drafted technical specifications for metering systems, enhancing operational standards.
Engaged in annual meetings for contract negotiations between National Electricity Corporation and Schneider-Conlog from 2003 to 2009.
Negotiated agreements covering technical specifications and software integration.
Senior Programmer and Analyst
National Electricity Corporation
, Sudan
07.1995 - 05.2000
Executed systems design and implementation using COBOL 74 and Microsoft COBOL for payroll, inventory control system, and accounting.
Integrated service orders in the customer Billing System for efficient metering and revenue collection.
Directed installation of 60 local networks throughout Sudan utilizing NOVELL platforms.
Configured various LANs with Windows NT, Server 2003, Server 2008, alongside Novell clients.
Migrated databases from MSACCESS and MSSQL to Oracle via SQL Developer tools.
Implemented General Accounting System leveraging Oracle Developer 10g for financial operations.
Programmed NHIC System integration covering HR, payroll, accounting, and sales.
Developed Electricity Metering Billing System incorporating advanced meter reading functions.
Programmer
National Electricity Corporation
, Sudan
05.1994 - 06.1995
Designed and implemented systems utilizing COBOL 74, VRX COBOL, and Microsoft COBOL for payroll, inventory control, and accounting.
Integrated service orders in customer Billing System to improve efficiency in metering and revenue collection.
Oversaw installation of 60 local networks throughout Sudan on NOVELL platforms.
Configured various LANs with Windows NT, Server 2003, Server 2008 alongside Novell clients.
Migrated databases from MSACCESS and MSSQL to Oracle with SQL Developer tools.
Created Electricity Metering Billing System incorporating advanced meter reading and cash collection functionalities.
Junior Programmer
National Electricity Corporation
, Sudan
03.1988 - 04.1990
Using VRX COBOL NCR VRX - Mainframe.
Teacher of Computer Science
Khartoum North International Institute
, Sudan
01.1988 - 12.1988
Crafted tailored computer science curriculum for different educational institutions.
Delivered lessons on computer introduction and programming languages in colleges and institutes.
Encouraged development of critical thinking and problem-solving abilities through mentorship.
Utilized innovative teaching strategies to improve student engagement and learning effectiveness.
Assessed student progress, offering actionable feedback through thorough evaluations.
Teacher of Physics & Mathematics
Dongola Higher Secondary School
, Sudan
07.1987 - 01.1988
Developed and implemented engaging lesson plans aligned with curriculum standards.
Fostered a positive learning environment to enhance student participation and motivation.
Utilized diverse teaching methods to accommodate different learning styles and abilities.
Assessed student performance regularly, providing constructive feedback for improvement.
Education
MSc - Network Engineering
University of Gezira
PhD - Information Technology
Atlantic International University
Bsc - Science & Technology
University of Gezira
High Secondary School -
Dongola High Secondary School
Dongola
Intermediate School -
Dongola Intermediate Secondary School
Dongola
Primary School -
Dongola Primary School
Dongola
Skills
COBOL programming
Basic programming skills
Oracle database management
SQL proficiency
Microsoft Office Suite
Word processing
Spreadsheet analysis
Presentation design
Project management
Database administration
Certification
COBOL 74, VRX COBOL, RM COBOL & MICROSOFT COBOL
SQL & PLS/SQL
BASIC
C LANGUAGE
ORACLE 7, ORACLE 8i, ORACLE 9i & ORACLE 10g
ORACLE 7 SERVER & PERSONEL ENGINES
ORACLE 8 SERVER & PERSONEL ENGINES
DEVELOPER 2000, REPORT RELEASE 2.5, 3.0, 6i, 9i and 10g
ORACLE DESIGNER RELEASE 2.1
MICROSOFT ACCESS 2000
MICROSOFT SQL SERVER 2005, 2008
LOTUS NOTES
MICROSOFT PACKAGES (ACCESS, EXCEL, WORD, POWERPOINT MSPROJECT)
Novell Netware Versions (3.11, 3.12 & 4.11), all Workstations run in MS-DOS and linked through IPX and TCP/IP protocols
Window NT version 4.0, Windows server 2003 as a platform with workstations run Windows 95 & XP
NCR MAINFRAME (B3 4500) OPERATING SYSTEM
NCR MAINFRAME (VRX 8500) OPERATING SYSTEM
WINDOWS 95, WINDOWS 98, WINDOWS 4.0, WINDOWS SERVER 2003, WINDOWS XP
MS-DOS
Hardware acquaintances for Personal Computers IBM Compatibles (Stand alone or LANs)
Good Experience in installations of COMPAQ PROSIGNIA, PROLIANT 800 SERVERS & DESKPRO 2000 & DESKPRO 4000 WORKSATIONS AND NETWORK USING UPT CABLING
(NCR-MAINFRAME MODEL 8450) & OPERATING SYSTEM B3
(NCR-MAINFRAME MODEL 8545) & OPERATING SYSTEM VRX
Academic Involvements
Reviewing the Computer Science Curriculum at Al Gezira Technical College., Committee Member, Evaluating and developing the academic programs to ensure their quality and relevance to the needs of the job market.
Work Preference
Part Time, Full Time, Contract Work, Remote
Present Employer
Electricity Regulatory Authority
Profession Title
Licensing & Tariff Directorate Manager
Personal Information
Date of Birth: 09/28/61
Nationality: Sudanese
Marital Status: Married
Place of Birth: Kordufan
Languages
Arabic
English
Publications
NEC commercial bylaw
NEC Distribution safety rules
NEC Inventory control Safety Rules
ERA bylaws for Electricity Supply chain (Generation, Transmission, and Distribution)
Regional Center for Renewable Energy and Energy Efficiency (RCREEE), Member, Contributing to initiatives in renewable energy and energy efficiency.
Committees under RARESA (COMESA), Member, Contributing to policy development and initiatives in sustainable energy.
Environment Committee, Participant, Promoting environmental sustainability and reducing the environmental impact of the electricity sector.
Legislative Committee for the Electricity Sector, Member, Worked on developing and reviewing legislation related to the electricity sector.
East African Power Pool (EAPP) Committee, Member, Reviewing legislation and regulatory frameworks, enhancing regional cooperation and integration among member states.
Aboard Training Courses
COBOL Language (COBOL 74), NCR Center Cairo, Egypt, 1988
On Line Transactions Processing (TRAN PRO) Designing application programs from NEC System, NEC Center Cairo, Egypt, 1988
NCR-VRX Operating System, NCR Center Cairo, Egypt, 1988
ORACLE 7 Databases including SQL & PL/SQL, Jordan, Oman, 1996
DEVELOPER 2000 including Forms 4.5, Report 2.5, Jordan, Oman, 1996
Licensing and Tariff Directorate Manager at Electricity Regulatory AuthorityLicensing and Tariff Directorate Manager at Electricity Regulatory Authority
Associate professor at the at Departments of Law and Comparative JurisprudenceAssociate professor at the at Departments of Law and Comparative Jurisprudence