Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zulma Ayala

Huron

Summary

Accomplished professional with expertise in quality assurance at Dakota Provisions, enhancing product quality and reducing defect rates. Demonstrates complex problem-solving and bilingual communication skills. Proven track record in fostering team collaboration and operational efficiency. Adept at strategic planning and maintaining confidentiality, ensuring compliance with legal standards. Reliable and trustworthy, committed to excellence.

Overview

13
13
years of professional experience

Work History

CNA

Huron Homecare
09.2009 - 02.2010
  • Assisted patients with daily living activities and personal hygiene needs.
  • Maintained cleanliness and safety of patient environments to promote health standards.
  • Monitored vital signs and reported changes to nursing staff for timely intervention.
  • Supported mobility by assisting patients with transfers and ambulation exercises.
  • Communicated effectively with patients, families, and healthcare teams to ensure quality care.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Quality Assurance

Dakota Provisions
01.2008 - 09.2008

Monitoring chemical for different points in the plant to be at the right percent for what to be used.

  • Monitored ongoing projects closely for quality assurance while ensuring adherence to deadlines.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Established quality assurance procedures, resulting in improved product quality and reduced defect rates.
  • Participated in quality assurance processes, verifying that met established standards and regulations.
  • Conducted thorough quality assurance testing for successful packaging.
  • Managed quality assurance and laboratory testing for concreting operations.
  • Observed quality assurance standards to optimize freshness of deli products.
  • Conducted thorough quality assurance reviews, ensuring final deliverables met client expectations.
  • Inspected meat to perform quality assurance checks.
  • Conducted comprehensive quality assurance checks, ensuring all work met or exceeded project standards.

Executive and Legal Assistant

Different Companies and Lawfirms
11.1996 - 08.2005
  • Developed and implemented strategic initiatives to enhance operational efficiency across multiple departments.
  • Facilitated stakeholder meetings to align organizational goals with operational capabilities and resources.
  • Mentored junior staff on best practices in project management and strategic planning methodologies.
  • Cultivated relationships with external partners to enhance collaboration and support business development efforts.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Reviewed employee concerns and new opportunities to drive business strategies.
  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Managed cross-functional teams for successful project completion within budgetary constraints and deadlines.
  • Interviewed, recruited and trained new onboarding candidates.
  • Cultivated high-performance organizational culture, aligning employee goals with corporate objectives and rewarding excellence.
  • Reported issues to higher management with great detail.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Drafted legal documents and correspondence, ensuring compliance with court requirements.
  • Assisted attorneys in case preparation, organizing evidence and documentation efficiently.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.

Education

Bachelor Of Electrical Engineering - Science

Caribbean University
Bayamon, PR
2004

Executive Secretarial Bilingual -

Universal Education Institute
Bayamon, PR
05.1991

Skills

  • Complex Problem-solving
  • Team collaboration
  • Valid state driver's license
  • Investigation sabes
  • Fast learner
  • Bilingual English/Spanish
  • Computer program knowledge
  • Microsoft windows
  • Trustworthy companion
  • Reliable team player
  • Problem-solving

Languages

Spanish
Native or Bilingual

Timeline

CNA

Huron Homecare
09.2009 - 02.2010

Quality Assurance

Dakota Provisions
01.2008 - 09.2008

Executive and Legal Assistant

Different Companies and Lawfirms
11.1996 - 08.2005

Bachelor Of Electrical Engineering - Science

Caribbean University

Executive Secretarial Bilingual -

Universal Education Institute
Zulma Ayala