Zachary Cunningham
Sioux Falls
Summary
Dynamic professional with experience as an associate credentialing specialist at Sanford Health, skilled in Python and process improvement. Automated verification workflows, significantly enhancing efficiency and accuracy. Proven ability to multitask and maintain strong client relations while ensuring compliance in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Associate Credentialing Specialist
Sanford Health
Sioux Falls
10.2023 - Current
- Managed credentialing applications for providers, ensuring accurate and compliant records to support operational integrity.
- Performed and tracked primary source verifications to maintain current credentials that meet regulatory requirements.
- Processed requests to establish referring provider privileges, enhancing provider access within the system.
- Identified inefficiencies in verification workflows and developed an automation solution, increasing speed and accuracy.
Pet Sitter / Dog Walker
Self-employeed
Sioux Falls
01.2013 - Current
- Built and maintained loyal client base through reliable and consistent service.
- Provided pet sitting, house sitting, and dog walking services, achieving high client satisfaction.
Retail Sales Associate
Bed Bath & Beyond
Sioux Falls
06.2021 - 08.2023
- Provided exceptional customer service in fast-paced retail environment, resolving issues and assisting customers promptly.
- Assisted customers in product selection and provided exceptional service.
- Managed cashiering, stocking, and floor support to ensure smooth store operations.
- Maintained store displays and ensured merchandise was well-organized.
Education
Bachelor of Science - Business Analytics
University of South Dakota
Vermillion, SD05-2027
Skills
- Data analysis
- Data management
- Microsoft Excel
- Stata
- R
- Python
- AI automation
- Process optimization
- Workflow optimization
- Project coordination
- Client management
- Time management
- Deadline management
Projects
• Developed a 4,800+ line Python automation system that replaced manual license verification across 40+ state licensing boards (ND, SD, MN, WI, IA, NE, MT, and others).
• Automated web navigation, form submission, CAPTCHA handling, and data extraction using Selenium WebDriver, eliminating repetitive manual lookups.
• Built workflows to download, rename, and organize verification PDFs while updating Excel with status tracking.
• Improved efficiency and scalability of credentialing processes by significantly reducing manual processing time and human error.
• Leveraged AI tools to accelerate development and optimize automation logic.
Timeline
Associate Credentialing Specialist
Sanford Health
10.2023 - Current
Retail Sales Associate
Bed Bath & Beyond
06.2021 - 08.2023
Pet Sitter / Dog Walker
Self-employeed
01.2013 - Current
Bachelor of Science - Business Analytics
University of South Dakota