Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Xander Jones

Sioux Falls

Summary

Entry-level Systems and Network Security student with hands-on experience in network setup, troubleshooting, and system support. Skilled in working with routers, switches, TCP/IP addressing, and packet analysis tools such as Wireshark. Experienced with Linux command line and Windows system support through lab environments and technical aide work. Strong problem-solver with excellent attention to detail and a passion for IT support and cybersecurity. Seeking an entry-level IT support, networking, or security role to grow and contribute technical skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

IT Teacher Aide

New Underwood High School
New Underwood, SD
08.2023 - 05.2024

Assisted with setting up and troubleshooting computer networks for classrooms and lab environments. Built and tested Ethernet cables and helped configure basic network connections. Performed computer hardware maintenance and basic repairs. Used network analysis tools such as Wireshark and NetworkMiner to observe and analyze network traffic. Gained hands-on experience with Linux systems and command line tools while supporting technical learning activities.

Spa Maintenance Technician

Spa Clean LLC
New Underwood, SD
01.2022 - 05.2023

Performed routine maintenance and chemical balancing for spas and pools, following precise measurement and safety procedures. Inspected equipment and identified issues requiring repair or adjustment. Conducted preventative maintenance including filter cleaning, system checks, and component upkeep. Demonstrated strong attention to detail, problem-solving, and responsibility when working independently at customer locations.

Dietary Aide

Good Samaritan Society
New Underwood, SD
07.2020 - 01.2022

Provided support in a healthcare environment by assisting with meal service and maintaining sanitation standards. Followed strict health and safety procedures while working in a fast-paced setting. Demonstrated reliability, teamwork, and strong time management while supporting residents and staff.

Education

Associate of Applied Science - System And Network Security

Southeast Technical Institute
Sioux Falls, SD
05-2026

High School Diploma -

New Underwood High School
New Underwood, SD
05-2024

Skills

    Technical Skills

    Network Troubleshooting
    TCP/IP & Subnetting
    Router & Switch Basics
    VLAN Configuration (Basic)
    Ethernet Cabling & Testing
    Wireshark Packet Analysis
    NetworkMiner
    Linux Command Line
    Windows OS Support
    PC Hardware Troubleshooting
    System Maintenance
    Basic Cybersecurity Principles
    Malware Awareness & Safe Computing Practices

    Soft Skills

    Problem Solving
    Attention to Detail
    Customer Service
    Communication Skills
    Ability to Work Independently
    Team Collaboration
    Time Management

Certification

Certifications (In Progress)
• Cisco CCNA (Planned)
• CompTIA Network+ (Planned)
• CompTIA Security+ (Planned)

Timeline

IT Teacher Aide

New Underwood High School
08.2023 - 05.2024

Spa Maintenance Technician

Spa Clean LLC
01.2022 - 05.2023

Dietary Aide

Good Samaritan Society
07.2020 - 01.2022

Associate of Applied Science - System And Network Security

Southeast Technical Institute

High School Diploma -

New Underwood High School
Xander Jones