
Entry-level Systems and Network Security student with hands-on experience in network setup, troubleshooting, and system support. Skilled in working with routers, switches, TCP/IP addressing, and packet analysis tools such as Wireshark. Experienced with Linux command line and Windows system support through lab environments and technical aide work. Strong problem-solver with excellent attention to detail and a passion for IT support and cybersecurity. Seeking an entry-level IT support, networking, or security role to grow and contribute technical skills.
Assisted with setting up and troubleshooting computer networks for classrooms and lab environments. Built and tested Ethernet cables and helped configure basic network connections. Performed computer hardware maintenance and basic repairs. Used network analysis tools such as Wireshark and NetworkMiner to observe and analyze network traffic. Gained hands-on experience with Linux systems and command line tools while supporting technical learning activities.
Performed routine maintenance and chemical balancing for spas and pools, following precise measurement and safety procedures. Inspected equipment and identified issues requiring repair or adjustment. Conducted preventative maintenance including filter cleaning, system checks, and component upkeep. Demonstrated strong attention to detail, problem-solving, and responsibility when working independently at customer locations.
Provided support in a healthcare environment by assisting with meal service and maintaining sanitation standards. Followed strict health and safety procedures while working in a fast-paced setting. Demonstrated reliability, teamwork, and strong time management while supporting residents and staff.
Technical Skills
Network Troubleshooting
TCP/IP & Subnetting
Router & Switch Basics
VLAN Configuration (Basic)
Ethernet Cabling & Testing
Wireshark Packet Analysis
NetworkMiner
Linux Command Line
Windows OS Support
PC Hardware Troubleshooting
System Maintenance
Basic Cybersecurity Principles
Malware Awareness & Safe Computing Practices
Soft Skills
Problem Solving
Attention to Detail
Customer Service
Communication Skills
Ability to Work Independently
Team Collaboration
Time Management
Certifications (In Progress)
• Cisco CCNA (Planned)
• CompTIA Network+ (Planned)
• CompTIA Security+ (Planned)