Summary
Overview
Work History
Education
Skills
Timeline
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WILLIAM WIESE

Sioux Falls

Summary

Dynamic Sales Development Specialist with a proven track record at Climate Systems INC., excelling in lead qualification and pipeline management. Achieved a 300% growth in preventative maintenance contracts while fostering strong client relationships. Skilled in negotiation tactics and committed to enhancing customer satisfaction through tailored solutions and effective communication. Knowledgeable on all plumbing an HVAC city and state codes with 12 years of selling and installation experience of Amana & Goodman products.

Overview

9
9
years of professional experience

Work History

Sales Development Specialist

Climate Systems INC.
06.2024 - Current
  • Conducted research to identify potential leads and target markets.
  • Assisted in developing outreach strategies to engage prospective clients.
  • Managed CRM system updates to ensure accurate tracking of sales activities.
  • Coordinated communication with sales teams to align on lead qualifications.
  • Supported the preparation of sales presentations and proposals for client meetings.
  • Monitored industry trends to provide insights for improving sales tactics.
  • Participated in team training sessions to enhance product knowledge and sales skills.
  • Contributed to collaborative projects aimed at increasing overall team efficiency.
  • Negotiated contracts with key accounts, securing long-term partnerships that contributed to overall revenue growth.
  • Developed a comprehensive understanding of client business needs, enabling the creation of tailored solutions that directly addressed their pain points and objectives.
  • Implemented innovative lead generation tactics that resulted in increased conversion rates and improved overall pipeline quality.
  • Streamlined the sales process by introducing new CRM tools, improving efficiency and reducing time spent on administrative tasks.
  • Developed strong client relationships to maintain high customer satisfaction and encourage repeat business.
  • Collaborated closely with cross-functional teams such as account management, product development, and support services to ensure seamless client experiences.
  • Provided exceptional customer service, addressing concerns promptly and ensuring a positive experience for all clients.
  • Maintained current knowledge of evolving changes in marketplace.
  • Kept detailed records of daily activities through online customer database.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.

Planned Maintenance Manager

Baete Forseth HVAC
06.2021 - 06.2024
  • Supervised daily maintenance operations, ensuring compliance with safety standards and regulations.
  • Grew Preventative Maintenance Contracts from 300K to 1.2M
  • Developed and implemented preventive maintenance schedules to enhance equipment reliability and performance.
  • Trained and mentored junior technicians on best practices for HVAC system repairs and troubleshooting.
  • Collaborated with cross-functional teams to streamline maintenance processes and reduce downtime.
  • Analyzed equipment performance data to identify areas for improvement and optimize resource allocation.
  • Managed inventory of tools and materials, ensuring availability for timely maintenance activities.
  • Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
  • Developed detailed maintenance budgets, effectively controlling expenses while ensuring optimal equipment performance.
  • Evaluated vendor proposals for maintenance services, negotiating contracts to achieve cost-effective solutions.
  • Supervised employee performance, preventive maintenance, and safety.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Streamlined work order processes for quicker response times, resulting in increased productivity and reduced costs.
  • Ensured compliance with all applicable regulations through diligent record-keeping, reporting practices, and regular audits.
  • Enhanced safety standards through regular inspections, staff training, and adherence to OSHA guidelines.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Sales Development Specialist

Environmental Building Systems
03.2019 - 06.2021

Project Manager

JB Mechanical
05.2016 - 03.2019

Education

Plumbing Contractor License

South Dakota

Mechanical License

Sioux Falls, SD

Plumbing Contractor License

Sioux Falls, SD

EPA Refrigeration License

South Dakota

Skills

  • Objection handling
  • Salesforce proficiency
  • Pipeline management
  • Upselling strategies
  • Cold calling
  • Performance tracking
  • Territory management
  • Negotiation tactics
  • Industry expertise
  • Cross-selling techniques
  • Persuasion techniques
  • Relationship development
  • Lead qualification
  • Product demonstration
  • CRM tracking
  • Metrics monitoring
  • New market research
  • Account prospecting
  • Sales team collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Customer satisfaction
  • Organizational skills
  • Adaptability and flexibility
  • Decision-making
  • Product knowledge
  • Revenue growth

Timeline

Sales Development Specialist

Climate Systems INC.
06.2024 - Current

Planned Maintenance Manager

Baete Forseth HVAC
06.2021 - 06.2024

Sales Development Specialist

Environmental Building Systems
03.2019 - 06.2021

Project Manager

JB Mechanical
05.2016 - 03.2019

Plumbing Contractor License

South Dakota

Mechanical License

Sioux Falls, SD

Plumbing Contractor License

Sioux Falls, SD

EPA Refrigeration License

South Dakota

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