William Graves
Belle Fourche
Summary
Dynamic and dedicated professional with a proven track record in emergency response and patient/customer service. Excelled in adaptive problem solving and clear communication, significantly enhancing patient safety and satisfaction. Demonstrated expertise in incident and patient management, alongside a commitment to high-quality care and teamwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Ski Patroller/Training Officer
Terry Peak Ski Area
12.2021 - Current
- Assist injured skiers by providing prompt first aid care, stabilizing injuries, and coordinating evacuations.
- Prevent potential hazards with proactive signage placement and monitoring of restricted areas throughout the resort property.
- Coordinated closely with other resort departments, such as ski school and mountain operations, for seamless guest experiences.
Paramedic
Spearfish Emergency Ambulance Service
10.2019 - Current
- Deliver advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS).
- Deliver compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress and other emergent and non emergent scenarios.
- Improve patient outcomes by providing timely and accurate assessments, treatments, and interventions.
Bartender
Luckys 13 Pub
07.2018 - Current
- Served high customer volumes during special events, nights, and weekends.
- Increased customer satisfaction by providing excellent service.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Paramedicine
Rapid City Fire Department
Rapid City, SD12-2022
Associate of Science - Sport Managment
Keiser University
West Palm Beach, FL04-2017
Skills
- Adaptive problem solving
- Highly reliable
- Critical decision-making skills
- Documentation and reporting
- Strong multitasking
- Clear and effective communication
- Incident management
- Patient management
- Dedicated
Certification
- Basic Life Support (BLS) for Healthcare Providers - American Heart Association.
- National Registry of Emergency Medical Technicians (NREMT) Certification
- Advanced Cardiovascular Life Support (ACLS) - American Heart Association.
- State Paramedic License - South Dakota Board of Medicine
- Pediatric Advanced Life Support (PALS) - American Heart Association.
Timeline
Ski Patroller/Training Officer
Terry Peak Ski Area
12.2021 - Current
Paramedic
Spearfish Emergency Ambulance Service
10.2019 - Current
Bartender
Luckys 13 Pub
07.2018 - Current
Paramedicine
Rapid City Fire Department
Associate of Science - Sport Managment
Keiser University
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