Will Brzica

• Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
• Managed multiple projects with competing deadlines simultaneously.
• Oversaw completion of Sioux Falls Airport project valued at 1.8 million dollars.
• Directed completion of Augustana Midco Ice Arena's interior and exterior sign project worth $750,000.
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• Established ambitious goals for employees to promote achievement and surpass business targets.
• Analyzed data to identify trends in customer behavior and develop plans accordingly.
• Coached, developed and motivated team to achieve revenue goals.
• Identified and developed new markets for products or services.

• Gathered data on competitors' pricing, products, and promotional activities.
• Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
• Provided personalized service to build relationships with customers.
• Conducted market research to identify selling possibilities and evaluated customer needs actively.
• Negotiated deals and handled complaints or objections.
• Closed the largest project for the company in seven decades.
• Engaged in industry-leading event to enhance sales tactics.
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• Worked closely with other departments within the municipality to ensure timely processing of permits.
• Provided technical assistance to customers on various aspects of the permitting process.
• Issued public notification of official activities or meetings to public.
• Issued stop-work orders when necessary due to non-compliance with codes or regulations.
• Updated municipal codes and city charter documents.
• Assisted customers in obtaining permits and other regulatory approvals.
• Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
• Inspected construction sites to ensure compliance with approved plans and specifications.

Maintained daily paperwork using PDI retail and petroleum management software.

Analyzed daily reports on financial inconsistencies, item shrinkage rates, and service abandonment.

Achieved successful implementation of daily objectives.