VANESSA SMRCKA
Watertown
Summary
Dependable team player committed to exceeding expectations for both customer satisfaction and personal growth. I am adaptable, professional, and have a desire to learn and understand the work I do.
Overview
6
6
years of professional experience
Work History
Server
Mavericks Steak & Cocktails
01.2022 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cleaned thoroughly during and after shifts, ensuring a clean and safe environment throughout the restaurant
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
- Conversed positively with guests to create a welcoming environment
- Resolved customer complaints promptly and professionally
Delivery Driver
Marco's Pizza
09.2021 - 01.2022
- Operated vehicle safely in highly congested areas with no traffic violations
- Worked with road knowledge and GPS systems to navigate
Team Leader
Dairy Queen
08.2018 - 03.2021
- Trained in new employees and showed them how to run machines, operate systems, and make product
- Frequently inspected production area to verify proper equipment operation
- Take orders effectively and deliver good customer service
- Handled cash and card transactions
- Health and safety compliance
- Maintained a courteous phone demeanor
- Thoroughly cleaned restaurant daily
Education
High School Diploma -
Watertown High School
Watertown, SD05-2022
No Degree -
Lake Area Technical College
Watertown, SD05-2026
Skills
- Transactions and cash handling
- Health and safety compliance
- Teamwork
- Dependability
- Courteous phone demeanor
- Adaptable and flexible
- Problem solver
- Customer service expert
Timeline
Server
Mavericks Steak & Cocktails
01.2022 - Current
Delivery Driver
Marco's Pizza
09.2021 - 01.2022
Team Leader
Dairy Queen
08.2018 - 03.2021
High School Diploma -
Watertown High School
No Degree -
Lake Area Technical College
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