Summary
Overview
Work History
Education
Skills
Timeline
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VANESSA SMRCKA

Watertown

Summary

Dependable team player committed to exceeding expectations for both customer satisfaction and personal growth. I am adaptable, professional, and have a desire to learn and understand the work I do.

Overview

6
6
years of professional experience

Work History

Server

Mavericks Steak & Cocktails
01.2022 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Cleaned thoroughly during and after shifts, ensuring a clean and safe environment throughout the restaurant
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
  • Conversed positively with guests to create a welcoming environment
  • Resolved customer complaints promptly and professionally

Delivery Driver

Marco's Pizza
09.2021 - 01.2022
  • Operated vehicle safely in highly congested areas with no traffic violations
  • Worked with road knowledge and GPS systems to navigate

Team Leader

Dairy Queen
08.2018 - 03.2021
  • Trained in new employees and showed them how to run machines, operate systems, and make product
  • Frequently inspected production area to verify proper equipment operation
  • Take orders effectively and deliver good customer service
  • Handled cash and card transactions
  • Health and safety compliance
  • Maintained a courteous phone demeanor
  • Thoroughly cleaned restaurant daily

Education

High School Diploma -

Watertown High School
Watertown, SD
05-2022

No Degree -

Lake Area Technical College
Watertown, SD
05-2026

Skills

  • Transactions and cash handling
  • Health and safety compliance
  • Teamwork
  • Dependability
  • Courteous phone demeanor
  • Adaptable and flexible
  • Problem solver
  • Customer service expert

Timeline

Server

Mavericks Steak & Cocktails
01.2022 - Current

Delivery Driver

Marco's Pizza
09.2021 - 01.2022

Team Leader

Dairy Queen
08.2018 - 03.2021

High School Diploma -

Watertown High School

No Degree -

Lake Area Technical College

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VANESSA SMRCKA