Travis Mulder
Sioux Falls,South Dakota
Summary
Knowledgeable District Store Director with proven track record in managing multiple store locations efficiently. Overseen daily operations, enhanced customer satisfaction, and implemented strategic initiatives to boost team performance. Demonstrated leadership in team development and operational optimization.
Overview
10
10
years of professional experience
Work History
District Store Director
Dollar Fresh
Orange City, Glencoe, Emmetsburg
06.2024 - Current
- Cultivated a culture of continuous improvement within the district team, inspiring innovation and creative problem-solving solutions among staff members.
- Led team of store managers to exceed sales goals and maintain high levels of performance.
- Enhanced customer satisfaction with exceptional service standards and prompt resolution of concerns.
- Collaborated with corporate teams on strategic initiatives, effectively implementing change in district stores.
- Implemented loss prevention measures to reduce shrinkage and protect company assets.
Store Manager
Hy-Vee Dollar Fresh
01.2021 - 06.2024
- Increased sales by 30%+ weekly since grand opening
- Manage a team of 25+ full and part time employees both in-person and remotely including performance management, coaching, and ensuring all metrics and KPIs are met.
- Manage budgets, inventory, and assets totaling approximately $140k in weekly sales revenue.
- Maintain close relationship with distributors, suppliers, and vendors to communicate business needs, concerns, and issues.
- Manage and create profitable pricing strategies and programming to create more customer conversions within store and drive higher purchase amount per customer.
Manager of Store Operations
Hy-Vee Inc.
01.2015 - 01.2021
- Manage a team of 400+ full and part time employees both in-person and remotely including performance management, coaching, and ensuring all metrics and KPIs are met.
- Create and present P&L statements for store.
- Conduct successful ad campaigns and brand ambassadorship within store for higher customer conversion rate on purchases overall.
- Develop, implement, and track weekly, monthly, and yearly sales goals and strategic goals for business.
- Managed day-to-day operations of store assets and personnel.
Education
Business Administration, Mathematics, Computer Science
Southeastern Tech
01.2014
Skills
- Store operations
- Recruitment and hiring
- Employee retention
- Merchandise planning
- Customer service
- Problem-solving
- Teamwork
- Team leadership
- Attention to detail
Timeline
District Store Director
Dollar Fresh
06.2024 - Current
Store Manager
Hy-Vee Dollar Fresh
01.2021 - 06.2024
Manager of Store Operations
Hy-Vee Inc.
01.2015 - 01.2021
Business Administration, Mathematics, Computer Science
Southeastern Tech