Summary
Overview
Work History
Education
Skills
Timeline
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Tina Dockter

Herreid

Summary

Dynamic and service-oriented professional with a proven track record at The Moose, Super Stop, and with Beth Dockter excelling in customer engagement, efficient cash handling, and delivering points. Strong multitasking abilities and effective communication skills enhance customer experiences, while a solid foundation in point-of-sale systems ensures operational accuracy. Committed to fostering teamwork and maintaining high standards of service.

Overview

7
7
years of professional experience

Work History

Bartender

The Moose
06.2025 - Current
  • Learned cocktail preparation techniques and beverage mixing methods to enhance customer experience.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Assisted in maintaining cleanliness and organization of bar area for optimal operational efficiency.
  • Participated in inventory management and notifying management of low stock levels.
  • Served high customer volumes during special events, nights, and weekends.
  • Provided excellent customer service by engaging with patrons and addressing their needs promptly.
  • Adapted quickly to fast-paced environment, demonstrating flexibility during busy shifts and special events.
  • Familiarized with point-of-sale systems to process orders accurately and efficiently.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift. Performing opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Cook/Cashier

Herreid Super Stop
12.2024 - Current
  • Supported training of new kitchen staff on safety protocols and operational procedures.
  • Collaborated with team members to expedite meal preparation during peak service hours.
  • Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
  • Prepared and cooked menu items according to standardized recipes for consistency and quality.
  • Maintained cleanliness of kitchen equipment and workstations, ensuring compliance with health regulations.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Monitored food temperatures to ensure proper cooking and safe serving practices were followed.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Handled cash and credit card payments accurately, minimizing discrepancies.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Managed opening and closing shift kitchen tasks.

Contract Mail Carrier

Beth Dockter
02.2019 - Current
  • Sorted and organized mail for optimal delivery, enhancing workflow efficiency.
  • Delivered mail efficiently across designated routes, ensuring timely service and customer satisfaction.
  • Assisted in training new mail carriers on safety protocols and delivery procedures.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
  • Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
  • Collected outgoing mail from homes and businesses along routes for customer convenience.
  • Monitored weather conditions regularly to adjust delivery routes accordingly.

Education

High School Diploma -

Mobridge High School
Mobridge, SD
06-2012

Skills

  • Strong multitasking
  • Consistently dependable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Engaging personality
  • Service-oriented mindset
  • Basic accounting
  • Marketing and sales experience
  • Point of sale systems
  • Outstanding customer service
  • Efficient at acquiring new skills

Timeline

Bartender

The Moose
06.2025 - Current

Cook/Cashier

Herreid Super Stop
12.2024 - Current

Contract Mail Carrier

Beth Dockter
02.2019 - Current

High School Diploma -

Mobridge High School

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Tina Dockter