Tiffany Dresselhuis
Brandon
Summary
Dynamic Key Holder Supervisor at Brandon Ace Hardware with a proven track record in enhancing customer service and optimizing inventory management. Skilled in strategic decision-making and effective team collaboration, I successfully trained new employees and resolved escalated issues, fostering a positive shopping environment and improving store operations.
Overview
4
4
years of professional experience
Work History
Key Holder Supervisor
Brandon Ace Hardware
08.2021 - Current
- Assisted in daily store operations, ensuring smooth customer interactions and service quality.
- Supported inventory management by organizing stock and maintaining merchandise displays.
- Learned POS system functionalities to facilitate efficient transactions during peak hours.
- Collaborated with team members to enhance store appearance and product accessibility.
- Engaged customers with product knowledge, fostering positive shopping experiences.
- Completed store opening and closing procedures.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
- Trained and mentored new employees.
Education
Secondary Education
Brandon Valley High School
Brandon05-2029
Skills
- Customer service
- Proficient in organization techniques
- Active listening
- Strategic decision-making
- Relationship building
- Effective team collaboration
- Problem-solving
- Multitasking and prioritizing
- Consistent dependability
- Critical thinking
Timeline
Key Holder Supervisor
Brandon Ace Hardware
08.2021 - Current
Secondary Education
Brandon Valley High School
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