Tiesha Kubiszewski
Sioux Falls,SD
Summary
Professional and prepared healthcare access professional with strong experience ensuring seamless patient admissions and registration processes. Proven ability to work collaboratively within team to achieve organizational goals and adapt to changing needs. Skilled in patient communication, insurance verification, and data management, providing reliable support in fast-paced environment. Known for maintaining high standards and delivering results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Sanford Health
03.2025 - Current
- Register Patients
- Medical Terminology
- Customer Service
- Computer (Epic, Word, Excel, Power point) Skills
- Multi line phone Skills
- Verifying Insurance
- Communication skills
- Data entry
- Understanding of Workflows
- Copays and Professional Balances
- Scheduling for Doctors
- Demographics
Sterile Processing Technician
Sanford Health
08.2024 - 03.2025
- Operated sterilization equipment, ensuring compliance with safety standards and protocols.
- Inspected and maintained surgical instruments for cleanliness and functionality.
Patient Navigator
Healogics
12.2023 - 06.2024
- Developed individualized treatment plans to enhance patient satisfaction and compliance.
- Supported patients in managing their mental and emotional well-being through active listening, empathy, and appropriate referrals to specialized care providers.
- Consulted with medical staff and ancillary department to eliminate barriers to delivery of care and identified service delivery problems and potential for patient management intervention.
- Organized patient schedules and assisted in planning transportation and payments.
Good Assist
Goodwill Industries of East Texas
08.2023 - 12.2023
- Using dedicated computer stations, clients work with trained individuals who confidentially assist participants with applications for benefits from a variety of assistance programs, including SNAP, Medicaid, Children's Health Insurance Program (CHIP) and Temporary Assistance for Needy Families (TANF).
Doordash Driver
DoorDash
12.2022 - 08.2023
- Delivered goods and services to customers on time and in excellent condition.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Communicate with customer to keep them up to date with their order.
- Make sure orders are complete before delivering it to customer.
Remote Member Engagement Coordinator-REMOTE
Benelynk
05.2022 - 12.2022
- See if the Client meets all requirements to apply for extra medical help
- Help Fill out the online application for the Client for the benefits
- Find community programs to help members
Direct Support Professional
Volunteers of America
12.2020 - 07.2022
- Assist an individual with disabilities lead self-directed life
- Assist an individual with disabilities contribute to the community
- Assists with activities of daily living
- Customer service with family members of individual with disabilities
- Medical Terminology
- Computer (Word, Excel, Power point) Skills
- Life Skills
Application Specialist-REMOTE
Premier Disability Services LLC
07.2020 - 12.2020
- Make calls to Potential clients or Leads
- Get information from the Leads and start the Checklist/Note sheet
- See if the lead meets all requirements to apply for Social Security
- Help Fill out the online application for the Lead
- Assist them in answering the question for Social Security
Data Entry
Wells Fargo
03.2020 - 07.2020
- Ensure the descendants accounts are closed
- Place the correct holds on accounts if needed
- Be sure information given is correct date
- Check Accurint to make sure person is deceased
- Computer (Word, Excel, Power point) Skills
- Understanding of Workflows and Policies
- Work with Pega and Hogan
- Data entry
Medical Office Assistant
Sioux Falls Foot Surgeons
01.2020 - 03.2020
- X-rays
- Assisting patients back to rooms
- Getting vitals for the doctor
- Medical terminology
- Pulling paper charts for next day
- Setting up appointments for the patients
- Multi line phone Skills
- Register Patients
- Customer Service
Order Entry
MedVantx Pharmacy Services
09.2018 - 12.2019
- Entering data from spreadsheets, forms, and applications
- Medical Terminology
- Computer (Word, Excel, Power point) Skills
- Understanding of Workflows and Policies
- Working as a team to get urgent prescription out in a timely manner
- Responsible for processing all new incoming prescription orders according to the provider’s written instruction.
- Trained employees on programs
Patient Access Representative
Sanford Health
08.2015 - 09.2018
- Register Patients
- Medical Terminology
- Customer Service
- Computer (Epic, Word, Excel, Power point) Skills
- Multi line phone Skills
- Verifying Insurance
- Communication skills
- Data entry
- Understanding of Workflows
- Copays and Professional Balances
- Scheduling for Doctors
- Demographics
Direct Support Professional
Lifescape
06.2014 - 08.2015
- Assist an individual with disabilities lead self-directed life
- Assist an individual with disabilities contribute to the community
- Assists with activities of daily living
- Customer service with family members of individual with disabilities
- Medical Terminology
- Computer (Word, Excel, Power point) Skills
- Life Skills
Education
GED -
Kilian Community College
Sioux Falls, SD09.2008
Skills
- Experienced in agile project management
- Skilled in EMR software
- Prioritization and scheduling
- Medical claims processing
- EMR systems
- Strong verbal communication
- Patient Care
- Courteous phone handling
- Medical Office Experience
- Healthcare administrative support
- Knowledge of clinical terminology
- Patient record management
- Health information organization
- Medical office experience
- Professional office environment experience
- Employee relations and engagement
- Accurate insurance coverage assessment
- HIPAA compliance knowledge
- Proficient in computer applications
- Fast typing skills
- Patient admission processing
Certification
- Driver's License
- November 2000 to November 2027
Timeline
Patient Access Representative
Sanford Health
03.2025 - Current
Sterile Processing Technician
Sanford Health
08.2024 - 03.2025
Patient Navigator
Healogics
12.2023 - 06.2024
Good Assist
Goodwill Industries of East Texas
08.2023 - 12.2023
Doordash Driver
DoorDash
12.2022 - 08.2023
Remote Member Engagement Coordinator-REMOTE
Benelynk
05.2022 - 12.2022
Direct Support Professional
Volunteers of America
12.2020 - 07.2022
Application Specialist-REMOTE
Premier Disability Services LLC
07.2020 - 12.2020
Data Entry
Wells Fargo
03.2020 - 07.2020
Medical Office Assistant
Sioux Falls Foot Surgeons
01.2020 - 03.2020
Order Entry
MedVantx Pharmacy Services
09.2018 - 12.2019
Patient Access Representative
Sanford Health
08.2015 - 09.2018
Direct Support Professional
Lifescape
06.2014 - 08.2015
GED -
Kilian Community College