Tiara Palacio
Sioux Falls
Summary
To obtain a career with a company allowing me to utilize my skill that offers room for advancement.
Overview
7
7
years of professional experience
Work History
CPhT Pharmacy Tech II
Avera Specialty Pharmacy
Sioux Falls
03.2024 - Current
- Filling prescriptions
- Typing prescriptions
- Shipping Medications
- Working POS system to ring up patients
- Face to face interaction with patients
- Inbound and Outbound phones calls with patients/prescribers and insurances.
- Receiving and Purchasing Medications for the pharmacy
- Train other tech - in - trainings and technicians
- Help with claim processing as needed
- Following HIPPA Guidelines
- Receiving donated prescriptions and updating inventory, while also updating the board of pharmacy.
- Adding new medications into the system
Pharmacy Tech I
Avera Specialty Pharmacy
Sioux Falls
11.2023 - 03.2024
- Filling prescriptions
- Typing prescriptions
- Shipping Medications
- Working POS system to ring up patients
- Face to face interaction with patients
- Inbound and Outbound phones calls with patients/prescribers and insurances.
- Updating allergies
- Updating new changes to medications
- Updating insurances
- Receiving and Purchasing Medications for the pharmacy
- Train other tech - in - trainings and technicians
- Help with claim processing as needed
- Following HIPPA Guidelines
Pharmacy Tech - in - Training
Avera Specialty Pharmacy
Sioux Falls
10.2021 - 11.2023
- Filling prescriptions
- Typing prescriptions
- Shipping Medications
- Working POS system to ring up patients
- Face to face interaction with patients
- Inbound and Outbound phones calls with patients/prescribers and insurances.
- Updating allergies
- Updating insurances
- Updating new changes to medications
- Receiving and Purchasing Medications for the pharmacy
- Following HIPPA Guidelines
Pharmacy Technician
OptumRx Pharmacy
10.2020 - 10.2021
- Maintaining high volume of inbound faxes
- Type up prescriptions
- Make outbound phone calls to prescribers and/or other pharmacies
- Updating allergies
- Updating new changes to medications
- Updating insurances
- Following HIPPA Guidelines
- Complete personal and site wide APR goal each week and month
Patient Care Coordinator
OptumRx Specialty Pharmacy
11.2019 - 10.2020
- Communicate with patients and their care team about copays and insurance claims
- Help with prior authorizations
- Confirm patients appointments with prescribers office, while also confirming medical information such as
- Allergies
- Medication conditions
- Submit medication refills
- After working 6 months in this position I was moved to work with a high touch client.
- Keeping up with constant policy changes
Education
Bachelor of Science - Business
University of Phoenix
Bachelors - Business
Presentation College
Skills
- Customer Service
- Punctuality
- Faxing
- Filing
- Call Center Experience
- Insurance claims
- Telephone Skills
- Computer Literate
- Organizing
- Cash Handling
- Filling prescriptions
- Typing up prescriptions
References
- Karen Heath, Professional, 17, 816-526-3026
- Amber Reedy, Professional, 8, 913-980-3102
- Marcie Frecks-Eason, Professional, 7, 913-713-3884
Timeline
CPhT Pharmacy Tech II
Avera Specialty Pharmacy
03.2024 - Current
Pharmacy Tech I
Avera Specialty Pharmacy
11.2023 - 03.2024
Pharmacy Tech - in - Training
Avera Specialty Pharmacy
10.2021 - 11.2023
Pharmacy Technician
OptumRx Pharmacy
10.2020 - 10.2021
Patient Care Coordinator
OptumRx Specialty Pharmacy
11.2019 - 10.2020
Bachelor of Science - Business
University of Phoenix
Bachelors - Business
Presentation College