Registered Nurse with experience in general medical, oncology, urology, and health promotion. Demonstrated strong clinical judgment while implementing quality improvement initiatives. Long history of detailed record keeping and interpersonal skills.
Overview
31
31
years of professional experience
Work History
Urology Nurse
Urology Specialists
Sioux Falls, SD
08.2023 - Current
Administered medications and monitored patient vitals in pre-operative and post-operative settings.
Assisted in outpatient procedures, ensuring patient comfort and adherence to safety protocols.
Educated patients on urological health topics, enhancing understanding of treatment plans.
Collaborated with healthcare team to develop individualized care plans for diverse patient needs.
Documented patient histories accurately in electronic health records to maintain comprehensive medical profiles.
Implemented quality improvement initiatives that enhanced patient satisfaction and streamlined workflows.
Assisted physicians in performing urologic procedures, ensuring optimal patient care.
Clinical Research Coordinator
Avera McKennan Hospital
Sioux Falls, SD
05.2021 - 08.2023
Coordinated clinical trial protocols, ensuring compliance with regulatory standards and institutional guidelines.
Managed participant recruitment, screening, and enrollment processes to maintain study integrity.
Collaborated with multidisciplinary teams to facilitate data collection and monitor study progress.
Developed and maintained study documentation, including informed consent forms and regulatory submissions.
Liaised with external stakeholders to ensure alignment on project timelines and deliverables.
Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
Gathered, processed, and shipped lab specimens.
Followed informed consent processes and maintained records.
Medical Oncology Registered Nurse
Sanford Health
Sioux Falls, SD
04.2011 - 05.2021
Administered medications and monitored patient responses to ensure optimal care outcomes.
Developed and implemented individualized care plans in collaboration with interdisciplinary teams.
Trained and mentored junior nursing staff on best practices and hospital protocols.
Conducted comprehensive patient assessments to identify needs and prioritize interventions.
Led initiatives to improve infection control practices, resulting in enhanced safety standards.
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Registered Nurse
South Dakota State Penitentiary
Sioux Falls, SD
10.2010 - 04.2011
Administered medications and treatments according to established protocols and regulations.
Monitored patient vital signs, assessing changes and responding to medical emergencies effectively.
Collaborated with multidisciplinary teams to develop individualized care plans for inmates.
Educated patients on health management, promoting wellness and adherence to treatment regimens.
Conducted health assessments, documenting findings accurately in electronic health records systems.
Customer Service Representative
Citibank, NA
Sioux Falls, SD
05.1995 - 10.2010
Resolved customer inquiries efficiently through multiple channels, enhancing overall satisfaction.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
Fostered positive customer service culture within team which led to higher customer satisfaction rates.
Participated in cross-functional teams to discuss ways to improve overall customer satisfaction across company.