Tehya Renville
Sioux Falls
Summary
Adept at enhancing patient and customer experiences, I leveraged time management and medication administration skills at Sanford to improve service efficiency and accuracy. My background includes vital roles in healthcare and customer service, where I excelled in behavioral management and problem-solving, greatly contributing to team success and patient well-being.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
LifeScape
07.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Pharmacy Technician
Sanford
02.2023 - 05.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Preformed sterilized and non sterilized compounding procedures requiring knowledge of PPE.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Certified Nursing Assistant
Good Samaritan Society
08.2022 - 02.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Food Service Assistant
Sanford Health
03.2022 - 08.2022
- Maintain awareness of the different diets and medications of patients.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
Education
High School Diploma -
Sisseton High School
Sisseton, SD05-2021
Skills
- Time management
- Problem-solving skills
- Reliable team player
- Cash Handling Experience (1 yr)
- Alzheimer's and dementia care
- Medication administration
- Behavioral management
- Vital signs monitoring
- Sterile procedures
Timeline
Direct Support Professional
LifeScape
07.2024 - Current
Pharmacy Technician
Sanford
02.2023 - 05.2024
Certified Nursing Assistant
Good Samaritan Society
08.2022 - 02.2023
Food Service Assistant
Sanford Health
03.2022 - 08.2022
High School Diploma -
Sisseton High School
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