Tamera Van Briesen
Tea
Summary
I am a Quality and Compliance professional with experience analyzing performance data, supporting regulatory compliance, and developing teams in highly regulated environments. I have attention to detail, integrity, and a commitment to delivering accurate, high-quality results.
My background includes quality assurance, quality analytics, audit support, root cause investigations, corrective and preventive actions (CAPA), KPI analysis, client relationship management, employee training and document management. I enjoy transforming complex data into meaningful insights, identifying opportunities for improvement, and collaborating with teams and clients to achieve operational excellence.
I thrive in roles that combine analytical thinking, problem-solving, and relationship-building.
Overview
8
8
years of professional experience
Work History
Quality Assurance Analyst
Medvantx
Sioux Falls, SD
01.2026 - 05.2026
- Sourced, evaluated, and documented data findings to fulfill client report specifications and facilitate KPI and Continuous Quality Improvement/Quality Management Review discussions.
- Oversaw establishment of a new document management system at NAVEX, verifying correct document uploads and facilitating departmental review processes.
- Facilitated collaboration with cross-functional teams and clients to analyze reporting data.
- Engaged in client discussions to assess data insights and drive quality improvement initiatives.
Quality Supervisor
Medvantx
Sioux Falls, SD
05.2021 - 12.2025
- Coordinated workload distribution and training for eight quality assurance associates, ensuring adherence to quality standards and operational efficiency.
- Led quality assurance initiatives focused on identifying and reporting adverse events, product quality complaints, and unique patient-reported situations.
- Contributed to client audit initiatives to ensure compliance and enhance operational efficiency.
- Collaborated with stakeholders to create comprehensive PSOPS job aids and client work instructions tailored to specific business needs.
- Performed detailed evaluations and quality checks on calls and orders to guarantee alignment with documented operational procedures.
Quality Assurance Specialist
Medvantx
Sioux Falls, SD
05.2021 - 04.2022
- Executed detailed investigations to furnish clients and management with complete, documented analyses of root causes.
- Contributed to client meetings, promoting collaborative discussions on current processes.
- Engaged with diverse teams to streamline processes and uphold regulatory adherence.
- Analyzed call performance and delivered detailed insights to enhance client discussions.
- Assisted in the execution of client audits, focusing on thorough documentation of all reportable events.
Quality and Training Associate
Medvantx
Sioux Falls, SD
10.2018 - 05.2021
- Developed and implemented training programs to enhance employee performance and compliance.
- Facilitated onboarding sessions, ensuring new hires understood company policies and procedures.
- Evaluated training effectiveness through assessments, gathering feedback for continuous improvement.
- Collaborated with department heads to identify skill gaps and tailor training initiatives accordingly.
Education
High School Diploma -
Roosevelt Hight School
Sioux Falls, SD05-2002
Skills
- Quality assurance
- Quality processes
- Data analysis
- Mentoring and training
- Root-cause analysis
- Issue resolution
- Process implementation
- SharePoint
- Critical thinking
- NAVEX Document Management
- JIRA
Timeline
Quality Assurance Analyst
Medvantx
01.2026 - 05.2026
Quality Supervisor
Medvantx
05.2021 - 12.2025
Quality Assurance Specialist
Medvantx
05.2021 - 04.2022
Quality and Training Associate
Medvantx
10.2018 - 05.2021
High School Diploma -
Roosevelt Hight School