Summary
Overview
Work History
Education
Skills
Timeline
Generic

SYSOUDA TESO

SIOUX FALLS

Summary

I would like the opportunity to find a career at a company where I can further myself as well as maintain a work/life balance.

High customer service standards Excellent written and oral communication skills Customer service/Restaurant management experience Strong problem-solving ability Ability to handle fast-paced environment Math calculations aptitude Detail-oriented Production experience

Overview

23
23
years of professional experience

Work History

Supply Chain Associate

Fastenal-SFSD
Sioux Falls
08.2022 - Current
  • In this position, I help with sales and customer service.
  • Most of my time is spent assisting Walk-in customers as well as answering the phone and maintaining the Store emails.
  • Administer day by day functions such as estimating/quoting prices and sourcing products for customers.
  • Manage inventory, placing and fulfilling orders.
  • I do help throughout the store if/when needed

General Laborer

Amesbury Truth
Sioux Falls
07.2022 - 08.2022
  • Sequencing channels for windows and doors into containers.

General Laborer/Supervisor

Smithfield Foods
Sioux Falls
06.2009 - 07.2022
  • During my employment, I worked in the department of Smoke Meat Pack.
  • I did most of the jobs in this area such as labeling, peeling and dicing as well as operating the Rapid Pak and Cry O Vac.
  • When I was a Gr 5 Utility, I filled in for the Lead person when necessary.
  • I also did data entry for RPM at the end of shift.
  • In March 2022, I accepted a supervisor position.
  • In this position, I overseen a crew of approximately 25 employees.
  • Unfortunately, this position was not a good fit for me, so I returned to Production after a few months.

Assistant Manager

Hardee’s
Sioux Falls
09.2007 - 09.2009
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties.
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
  • Developed and maintained exceptional customer service standards.

Reservation Agent

NWA Reservation Center
Sioux City
10.2007 - 04.2008
  • Assisted customers with purchases of new reservations as well as manage current reservations.

Customer Outbound Specialist/Sales

Esurance
Sioux Falls
08.2002 - 09.2007
  • Handled questions regarding client's auto policies.
  • Handled special projects such as retention marketing calls and partner inquiries.
  • Worked on special projects such as the Penn Gen project.
  • Promoted to the Executive Advocate Response Team and handled advanced customer inquiries as a pilot service which became a permanent department due to the success.
  • Outbound contact to new policyholders to obtain underwriting requirements.

Education

Associates of Applied Science - Travel/Tourism

National College (NAU)
05.1996

High School -

Washington High School
Sioux Falls, SD
05.1994

Skills

  • Inventory management
  • Order fulfillment
  • Pricing estimation
  • Product sourcing
  • Sales assistance
  • Customer relationship management

Timeline

Supply Chain Associate

Fastenal-SFSD
08.2022 - Current

General Laborer

Amesbury Truth
07.2022 - 08.2022

General Laborer/Supervisor

Smithfield Foods
06.2009 - 07.2022

Reservation Agent

NWA Reservation Center
10.2007 - 04.2008

Assistant Manager

Hardee’s
09.2007 - 09.2009

Customer Outbound Specialist/Sales

Esurance
08.2002 - 09.2007

Associates of Applied Science - Travel/Tourism

National College (NAU)

High School -

Washington High School

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