Syed Hamza Ali
Dental Revenue Cycle Management Specialist
Karachi, Sindh
Summary
Experienced Dental RCM Assistant Manager adept in Revenue Cycle Management encompassing insurance verification, accounts receivable, and billing. Demonstrated success in enhancing team efficiency and customer satisfaction through comprehensive knowledge of healthcare industry practices and strict adherence to HIPAA compliance. Proficient in Practice Management Software and fostering teamwork, have led innovative improvements in verification, billing, and accounts receivable processes and training methods, consistently embodying professionalism and reliability.
Overview
4
4
years of professional experience
15
15
years of post-secondary education
Work History
Dental Revenue Cycle Management Assistant Manager
Encephalon Systems
07.2023 - Current
- Provided operational support for dental revenue cycle management.
- Assisted RCM Manager in team oversight.
- Collaborated on process improvements.
- Ensured quality standards and regulatory compliance.
- Contributed to data analysis and reporting.
- Managed client communications.
- Organized onboarding meeting agendas.
- Conducted professional email follow-ups.
- Scheduled and facilitated follow-up meetings.
- Increased client satisfaction through prompt response to inquiries and resolution of issues.
- Contributed to positive work environment with excellent interpersonal skills and ability to resolve conflicts effectively when necessary.
Dental Revenue Cycle Management Team Leader
Encephalon Systems
01.2023 - 06.2024
- Led Revenue Cycle Management team for operational efficiency.
- Monitored performance indicators and took corrective actions.
- Collaborated cross-functionally for smooth revenue processes.
- Ensured compliance with industry regulations and standards.
- Resolved billing, coding, and claims issues effectively.
- Conducted data analysis for process improvement.
- Managed client communication and relationships.
Insurance Verification Team Manager
Back Office DDS (SMC-PVT) Limited
07.2021 - 12.2022
- Drove positive organizational change through strategic leadership.
- Improved cross-departmental collaboration to streamline workflows.
- Enhanced customer satisfaction by ensuring timely project completion.
- Exemplified leadership by setting high standards for the team.
- Developed team skills through training and mentorship.
Insurance Verification Specialist
BackOffice DDS (SMC-PVT) Limited
10.2020 - 06.2021
- Achieved HIPAA compliance in patient data handling.
- Maintained expertise in dental terminology.
- Updated patient records accurately.
- Conducted timely insurance verifications and maintain 1 week ahead of schedule.
- Communicated effectively with insurance carriers verify 30-40 patient benefits per day.
Education
Hippa Compliance - US Federal Law
Hippa
Online 08.2024 - 08.2024
Diploma of Associate Engineer - IT
Aligarh Institute of Technology
Karachi, SD 01.2016 - 11.2019
Matriculation - Science
Morning Glory Grammar School
Karachi, SD 08.2003 - 08.2014
Skills
- Communication
- Email Writing
- Client Handing
- Problem-Solving
- Attention to Detail
- Time Management
- Teamwork
- Team Building
Professionalism
- MS Office
Languages
Urdu
Proficient
C2
English
Advanced
C1
Software
Practice Management Software's
Clearing Houses
Timeline
Hippa Compliance - US Federal Law
Hippa
08.2024 - 08.2024
Dental Revenue Cycle Management Assistant Manager
Encephalon Systems
07.2023 - Current
Dental Revenue Cycle Management Team Leader
Encephalon Systems
01.2023 - 06.2024
Insurance Verification Team Manager
Back Office DDS (SMC-PVT) Limited
07.2021 - 12.2022
Insurance Verification Specialist
BackOffice DDS (SMC-PVT) Limited
10.2020 - 06.2021
Diploma of Associate Engineer - IT
Aligarh Institute of Technology
01.2016 - 11.2019
Matriculation - Science
Morning Glory Grammar School
08.2003 - 08.2014
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