Susan Hudson
Watertown
Summary
Results-driven professional skilled in effective communication and problem-solving. Expertise in assessing fire suppression needs and providing actionable recommendations, ensuring workplace safety and enhancing client relationships.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Fire Safety Consultant
Ake Safety Equipment
Watertown
01.2025 - Current
- Identified areas for additional fire safety equipment and proposed targeted solutions to enhance safety measures.
- Assessed effectiveness of existing fire suppression systems and provided actionable recommendations for improvement.
- Developed and delivered engaging fire safety training sessions for customers, enhancing their understanding of safety protocols.
Sales and Account Management
Sysco North Dakota
Watertown
06.2023 - 01.2025
- Cultivated client relationships to enhance satisfaction and drive retention.
- Recorded account activities and communications to support strategic decision-making.
- Oversaw multiple accounts while consistently meeting deadlines.
Radon System and Air Quality Sales Consultant
Active Heating
Watertown
03.2021 - 01.2023
- Conducted air quality tests and recommended solutions resulting in enhanced air quality.
- Engaged with customers to assess needs and matched them with suitable services.
- Managed complete sales cycle from prospecting to contract negotiations and closings, driving revenue growth.
Fire Safety Consultant
Ake Safety Equipment
Watertown
12.2016 - 03.2021
- Initiated cold calls to engage prospects and introduce company services, resulting in increased lead generation.
- Developed effective scripts to enhance communication and ensure the sale.
- Collaborated with sales team to share insights and improve outreach strategies.
- Handled objections professionally, persuading potential customers of product necessity and value.
Deputy Sheriff
El Paso County Sheriff's Office
Colorado Springs
06.1998 - 01.2001
- Investigated crimes and gathered evidence on inmate violations, contributing to enhanced safety and order within the jail.
- Trained new recruits on departmental policies and procedures, ensuring compliance and preparedness for law enforcement duties.
- Compiled and wrote the Sheriff's Office Annual Report, providing insights into departmental activities and community engagement.
- Participated in community outreach programs to build trust with residents by creating the Speaker's Bureau.
Correctional Officer
Eau Claire County Sheriff's Office
Eau Claire
08.1995 - 05.1998
- Supervised inmate activities to maintain order and ensure a safe environment.
- Conducted regular security checks to identify potential security risks.
- Enforced facility rules to promote safety and compliance among inmates.
- Inspected cells and conducted random searches.
- Served as liaison between Sheriff's Office and Victims of Domestic Violence/Sexual Assault Advocacy Group.
Education
Bachelor of Arts - Psychology/Juvenile Delinquency
University of Wisconsin, Eau Claire
Eau Claire, WI05-1995
Some College (No Degree) - Public Affairs
University of Colorado, Colorado Springs, CO
Colorado Springs, COSome College (No Degree) - Completion of Prereqs For Nursing Degree
Lake Area Technical College
Watertown, SDSkills
- Fire safety compliance
- Hazard assessment
- Risk management
- Emergency response
- Fire safety training
- Training development
- Policy writing
- Report writing
- Evidence collection
- Investigative skills
- Interview techniques
- Arrest techniques
- De-escalation techniques
- Customer relationship management
- Team collaboration
- Effective communication
- Problem solving
Languages
Spanish
Limited
Certification
Certified Colorado Peace Officer from 1998-2006
Accomplishments
Employee of the Month while serving Eau Claire County and El Paso County Sheriff's Office
Timeline
Fire Safety Consultant
Ake Safety Equipment
01.2025 - Current
Sales and Account Management
Sysco North Dakota
06.2023 - 01.2025
Radon System and Air Quality Sales Consultant
Active Heating
03.2021 - 01.2023
Fire Safety Consultant
Ake Safety Equipment
12.2016 - 03.2021
Deputy Sheriff
El Paso County Sheriff's Office
06.1998 - 01.2001
Correctional Officer
Eau Claire County Sheriff's Office
08.1995 - 05.1998
Bachelor of Arts - Psychology/Juvenile Delinquency
University of Wisconsin, Eau Claire
Some College (No Degree) - Public Affairs
University of Colorado, Colorado Springs, CO
Some College (No Degree) - Completion of Prereqs For Nursing Degree
Lake Area Technical College