Stephanie Haugen-Brown
Sioux Falls
Summary
With a proven track record at Keystone Treatment Center, I enhanced recovery outcomes by developing personalized treatment plans and reduced relapse rates significantly. Skilled in substance abuse counseling and adept at building rapport, my approach focuses on empowering clients through evidence-based, person centered strategies and superior communication, ensuring long-term success and positive patient experiences.
Overview
9
9
years of professional experience
Work History
Counselor
Keystone Treatment Center
05.2024 - Current
- Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
- Developed individual treatment goals based on history and diagnosis.
- Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Established trusting relationships with clients, creating an open dialogue about their experiences and challenges related to substance abuse.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Provided crisis intervention services when necessary, deescalating situations and connecting clients with appropriate resources.
- Kept accurate and detailed records to track and document client progress.
- Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
- Monitored client progress to make necessary adjustments for client success.
- Conducted regular evaluations of program effectiveness, making adjustments as needed to optimize client outcomes.
Freelance Consultant/Coaching Coordinator/Copywriter
Solution Freelancing
12.2020 - 05.2024
- Improved client satisfaction by providing expert advice and tailored solutions.
- Analyzed business needs for developing strategic plans.
- Enhanced project outcomes with effective stakeholder management.
- Delivered customized recommendations, addressing unique client challenges.
- Partners with professionals and entrepreneurs, developing strategic business plans to upscale business, doubling their engagement YoY.
- Coached entrepreneurs in developing a clear career paths for their business, creating benchmarks to assist in growth and achievement of goals.
- Created content for websites and online publications.
- Consulted and developed tailored messaging for diverse audiences, ensuring content relevance and accessibility across multiple platforms.
- Contributed to team brainstorming sessions to generate innovative ideas for campaign themes and strategies.
- Enhanced customer understanding through research-driven content strategies.
- Facilitated collaborative goal-setting sessions with teams to align personal aspirations with organizational objectives.
Secondary Language Teacher
English First
03.2020 - 04.2022
- Developed engaging lesson plans for enhancing student comprehension and language skills.
- Improved student performance by providing individualized feedback on assignments.
- Taught language fundamentals, improving student fluency with interactive activities.
- Enhanced classroom participation, using dynamic and inclusive teaching methods.
Paralegal
Department Of Interior - Bureau Of Land Management
07.2016 - 09.2019
- Research and Analyze statistical Data for projected hearings, maintain tracking system in internal agency systems, prepare monthly and yearly reports,
- Produced legal documents such as briefs, pleadings and appeals.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Attended court hearings and depositions to take notes and document proceedings.
- Researched and analyzed legal issues and cases to provide accurate advice to clients.
- Interviewed clients to obtain information relevant to cases.
- Increased efficiency in legal document production with advanced proficiency in legal software applications.
- Strengthened case presentations with detailed investigative work and evidence gathering.
- Fostered collaborative environment, facilitating communication between legal teams and clients.
- Train new Legal Assistants in the processes of their duties and the office procedures.
Consultant Employee Relations
Self-employed
01.2016 - 04.2016
- Provided expert advice to clients, improving business processes and strategic planning.
- Enhanced client satisfaction by delivering tailored solutions.
- Diagnosed organizational challenges, recommending effective strategies for resolution.
- Analyzed current business processes to identify areas for improvement and innovation.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Enhanced communication among team members to foster collaborative and supportive work environment.
Education
Master of Science - Human Resources Management
University of South Dakota
Vermillion, SD05-2015
Bachelor of Science - Paralegal Studies
National American University
Sioux Falls, SDSkills
- Skilled in intake interviewing
- Counseling
- Mental health support
- Building rapport
- Client advocacy
- Crisis intervention techniques
- Superior communication skills
- Solution-focused counseling
- Positive patient experiences
- Adept at conflict resolution
- Client needs assessment
- Intake assessments
- Learning disability awareness
- Substance abuse counseling
Timeline
Counselor
Keystone Treatment Center
05.2024 - Current
Freelance Consultant/Coaching Coordinator/Copywriter
Solution Freelancing
12.2020 - 05.2024
Secondary Language Teacher
English First
03.2020 - 04.2022
Paralegal
Department Of Interior - Bureau Of Land Management
07.2016 - 09.2019
Consultant Employee Relations
Self-employed
01.2016 - 04.2016
Master of Science - Human Resources Management
University of South Dakota
Bachelor of Science - Paralegal Studies
National American University
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