Versatile Office Manager and Licensed Insurance Agent with a proven track record at Martin-Trudeau Insurance, showcasing exceptional organizational skills and a commitment to customer service excellence.
Overview
26
26
years of professional experience
Work History
Office Manager/Insurance Agent
Martin-Trudeau Insurance
09.2011 - 02.2025
Managed daily activity at growing agency, including interviews, onboarding new agents, and annual reviews
Processed accounts payable, receivables, and bank deposits
Processed Farm changes and payments online with companies, including some new quoting and documented in AMS
Entered policies that didn't download in AMS, including livestock policies, and processed agency-billed transactions for reconciliation
Assisted with Crop insurance reporting and keying
Business Manager
The Medicine Shoppe® Pharmacy
06.1999 - 09.2011
Processed daily cash reports, A/P, payroll in Quickbooks
Prepared monthly financial reports
Reconciled insurance payments/Accounts Receivable
Assisted with hiring process and training of new employees.
Ordered merchandise/supplies and inventory control
Bookkeeper
Liberty Tax Service
01.2006 - 10.2010
Prepared monthly financials and processed bank statements for both locations using Quickbooks
Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
Finalized GRR for franchise fee calculations
Education
Bachelor of Science - Business Economics/Ag Business
South Dakota State University
Brookings, SD
05-1994
Skills
Customer service
Licensed insurance agent
Employee management
Attention to detail
Timeline
Office Manager/Insurance Agent
Martin-Trudeau Insurance
09.2011 - 02.2025
Bookkeeper
Liberty Tax Service
01.2006 - 10.2010
Business Manager
The Medicine Shoppe® Pharmacy
06.1999 - 09.2011
Bachelor of Science - Business Economics/Ag Business
South Dakota State University
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