SSgt Adam Heien
Sioux Falls
Summary
Motivated and enthusiastic professional with a strong commitment to community service and a desire to connect individuals with meaningful opportunities. Excellent communication and interpersonal skills enable effective engagement with diverse populations. Eager to learn and apply skills to better the Air Force and myself.
Overview
6
6
years of professional experience
Work History
Military Pay Technician/ Temp AGR
South Dakota Air National Guard
Sioux Falls
07.2025 - Current
- Process military pay transactions accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Generated periodic reports analyzing trends in employee performance, leave requests and other related activities as needed.
Medical Technician
114th Air National Guard
Sioux Falls
06.2019 - Current
- Led, guided and assisted in training of lower-level medical technicians.
- NCOIC of the optometry area within the Medical Clinic.
- Manages & administers optometry exams/records for annual flyer physicals.
- Managed inventory of aerospace medical supplies and equipment.
- Ordered ophthalmic lenses from suppliers based on prescriptions provided by optometrists.
- Updated and maintained knowledge of treatment protocols and methods in constantly changing environment.
- Unit Emergency Management Representative for the MDG.
Education
B.S. - Business Economics
South Dakota State University
Brookings05.2023
Skills
- Customer Service
- Time management
- Communication skills
- Scheduling/Planning
- Self-motivated
- Independent
References
References available upon request.
Timeline
Military Pay Technician/ Temp AGR
South Dakota Air National Guard
07.2025 - Current
Medical Technician
114th Air National Guard
06.2019 - Current
B.S. - Business Economics
South Dakota State University