Sommer Eisenbeisz
Wal-Mart
Vermillion
22
years of professional experience
Organized and dependable professional with a proven knowledge of customer service and communication. Aiming to leverage my skills to successfully fill the
Work History
Overnight Modular Team Associate
2 Years 5 Months- Arranged product layouts on shelves to enhance visual presentation and accessibility.
- Coordinated weekly modular plans and updated management on progress to ensure timely completion.
- Stocked and rotated merchandise, removed damaged and expired items, and organized displays for optimal inventory management.
- Signed and priced merchandise accurately on the sales floor. and secure fragile and high-shrink items
Digital Team Associate
1 Year 11 Months- Fulfilled customer online orders by locating, preparing, and packaging merchandise to ensure timely delivery
- Quality checked orders prior to customer pick-up to maintain accuracy and customer satisfaction
- Made appropriate substitutions and consulted with customers.
- Ensured timely dispensing and loading of customer orders to enhance service efficiency.
CAP I (Customer Availability Program) Team Associate
1 Year 10 Months- Organized freight and managed backroom inventory to maintain stock levels.
- Stocked and rotated products on shelves to enhance product visibility.
- Maintained neat aisles and clean areas to create a positive shopping environment.
- Welcomed customers and provided assistance during their visit.
Economic Assistance Benefits Specialist
5 Years 4 Months- Case worker for Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), and Medicaid.
- Processed new applications and managed interim changes, six-month reports, and yearly renewals for a caseload of over 300 families.
- Reviewed and updated community resource directories, developed reference guides, and evaluated cases for policy changes.
Retail Supervisor
10 Years- Supervised employees in c-stores and coffee shops, ensuring efficient operations and customer satisfaction.
- Ordered products, counted inventory, checked in trucks, and stocked shelves to maintain product availability.
- Balanced tills and cashed out employees at the end of shifts.
- Covered open shifts and lunch breaks as cashier and barista.
- Conducted interviews for potential candidates., timekeeping, and payroll as needed.
Student Manager
3 Years 2 Months- Supervised student employees in c-stores and coffee shops, ensuring efficient operations.
- Managed inventory processes to track stock levels, ordering, & checking in trucks.
- Managed daily operations, ensuring efficient service delivery and customer satisfaction.
- Trained and mentored new student employees on procedures and best practices.
- Implemented process improvements that enhanced team productivity and workflow efficiency.
Cashier
2 Years 2 Months- Processed customer transactions in the dining hall and convenience stores.
- Restocked shelves with merchandise and maintained cleanliness in the store.
- Processed transactions accurately and efficiently in high-volume environments.
- Managed cash register operations, ensuring compliance with financial policies.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
Education
Bachelor of Business Administration - Management
Skills
Customer Relations
Attention to detail
Organizational skills
Time Management
Inventory management
Team Collaborationship
Adaptable
Inventory Management
Timeline
Overnight Modular Team Associate
Wal-Mart
03.2024 - CurrentRead More
Digital Team Associate
Wal-Mart
04.2022 - 03.2024Read More
CAP I (Customer Availability Program) Team Associate
Wal-Mart
06.2020 - 04.2022Read More
Economic Assistance Benefits Specialist
SD Department of Social Services
08.2014 - 12.2019Read More
Student Manager
ARAMARK
10.2006 - 12.2009Read More
Retail Supervisor
ARAMARK
08.2004 - 08.2014Read More
Cashier
ARAMARK
08.2004 - 10.2006Read More
University of South Dakota
Bachelor of Business Administration from Management
Read More