Shay Nelson
Blackhawk
Summary
Experience in delivering exceptional customer service through effective communication and attention to detail in a fast-paced environment. Responsibilities encompassed greeting customers, taking orders, and ensuring cleanliness by performing tasks such as washing dishes, restocking, and wiping counters. Skilled in multitasking and organization, contributing to team collaboration during busy shifts. Competent in handling opening and closing duties while maintaining inventory levels of supplies. Ability to quickly master new skills and handle constructive criticism.
Overview
2
2
years of professional experience
Work History
Barista
Scooters Coffee Shop
Rapid City
06.2023 - Current
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Monitored inventory levels of supplies and restocked when necessary.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Efficiently operated a cash register and input orders through a POS system.
Education
High School Diploma -
New Underwood High School
New Underwood, SD05-2025
Skills
- POS operation
- Effective communication
- Opening and closing duties
- Cleanliness
- Multitasking and organization
- Exceptional customer service
- Team collaboration
Accomplishments
- National Honor Society
- 3.9 GPA
References
References available upon request.
Timeline
Barista
Scooters Coffee Shop
06.2023 - Current
High School Diploma -
New Underwood High School