Shawnee Peters
Hermosa
Summary
Dedicated Medical Assistant with extensive experience in Healthcare. Skilled in assisting physicians, minor procedures, patient scheduling and electronic health records. Known for enhancing patient satisfaction through compassionate care and effective communication. Proficient in phlebotomy and CPR/BLS, consistently ensuring compliance with HIPAA regulations while fostering a collaborative team environment.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Medical Assistant
Monument Health Urology
08.2024 - Current
- Obtained client medical history, medication information, symptoms, allergies and vitals signs.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted physicians with procedures including patient prep, treatment options, and follow-up scheduling.
- Assisted nurses by giving injections, drawing up medications, pulling catheters, and assisting with procedures.
- Oriented and trained new staff on proper procedures and policies.
Clinical Asistant
Monument Health Urology
09.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling questions and concerns with empathy and professionalism.
- Ensured accurate documentation of vital signs, symptoms, allergies, medical histories, and medications.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Managed inventory levels of medical supplies within the clinic setting, ensuring adequate stock availability.
Nursing Assistant
Monument Health
10.2022 - 08.2023
- Provided compassionate assistance with daily activities, such as bathing, dressing, feeding and mobility.
- Checked patient vitals such as temperature, blood pressure, heart rate, respirations, oxygen saturation and blood sugar levels
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Documented care actions by completing records and logs in medical software system.
- Worked in float pool in all areas of the hospital including cardiology, neurology, pediatrics, intensive care, orthopedics and emergency room.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices.
CNA
Ponderosa Villa
02.2004 - 06.2006
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Live-in CNA
State of Nebraska
05.1992 - 02.2003
- Cared for a quadriplegic 24 hours a day, 7 days a week, 365 days a year.
- Cares included all activities of daily living and personal hygiene, slide board transfers, feeding, medications, injections, transportation, shopping and finances.
- Nursing procedures including catheter care and changes, ostomy care and changes, medications, and injections.
- Responsibility and dependability were extremely important for the patients well-being.
Education
Certificate - Medical Assistant
ProTrain
Online08-2024
Master of Education - Reading Specialist
University of Sioux Falls
Sioux Falls, SD05-2013
Master of Science - Education
Cahdron State College
Chadron, NE05-2009
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Phlebotomy
- Procedure assistance
- Electronic health records
- CPR/BLS
- Immunization administration
- Specimens collection and processing
- Professionalism and ethics
- Friendly and compassionate
- Team work
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Basic Life Support (BLS) - American Heart Association.
- CPR/AED Certification
Timeline
Medical Assistant
Monument Health Urology
08.2024 - Current
Clinical Asistant
Monument Health Urology
09.2023 - Current
Nursing Assistant
Monument Health
10.2022 - 08.2023
CNA
Ponderosa Villa
02.2004 - 06.2006
Live-in CNA
State of Nebraska
05.1992 - 02.2003
Certificate - Medical Assistant
ProTrain
Master of Education - Reading Specialist
University of Sioux Falls
Master of Science - Education
Cahdron State College
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