Shanon Menning
Pierre
Summary
To receive the opportunity to work as a part your team.
Professional assistant with experience in administrative support and operational efficiency. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs, skilled in communication, organization, and multitasking. Recognized for problem-solving abilities and proactive approach to tasks.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Dental Assistant
South Dakota of Corrections
05.2016 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
General Dentistry Assistant
Dr. Mark Nielsen
01.1998 - Current
- Assist with dental tasks
- Limited office duties
Front Desk Receptionist
AmericInn
03.2019 - 05.2023
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed all tasks in compliance with company policies and procedures.
- Resolved customer problems and complaints.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Front Desk Receptionist
Holiday Inn
02.2008 - 05.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Dental Assistant
Dr. Thomas Roth
01.1993 - 01.1996
- Assist with all orthodontic tasks
- Limited office duties
Education
Associates Degree - Dental Assisting
Lake Area Technical Institute
Watertown, SD01.1993
High School - undefined
Stanley County High School
Pierre, SDSkills
- CEREC Trained
- In depth knowledge of community education on oral health
- Able to interpret material safety data sheets
- Proficient in differentiating between dental instruments
- Comprehensive knowledge of maintaining supplies and monitoring inventory
- Able to set-up dental trays
- Adept at preparing and sterilizing instruments
- Able to schedule appointments and make follow-up calls
- Able to take and develop trays
- Understanding of protocols that govern mixing of fillings
Certification
- Radiology Certified
- CPR Certified
- RDA - Registered Dental Assistant
Timeline
Front Desk Receptionist
AmericInn
03.2019 - 05.2023
Dental Assistant
South Dakota of Corrections
05.2016 - Current
Front Desk Receptionist
Holiday Inn
02.2008 - 05.2019
General Dentistry Assistant
Dr. Mark Nielsen
01.1998 - Current
Dental Assistant
Dr. Thomas Roth
01.1993 - 01.1996
High School - undefined
Stanley County High School
Associates Degree - Dental Assisting
Lake Area Technical Institute
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