Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
23
23
years of professional experience
Work History
Event Marketer
Leaf Filter
Sioux Falls, South Dakota
03.2024 - Current
Traveled to events to provide information about Leaf Filter.
Meet and exceed goals signing homeowners up for free estimates.
Reported daily using all online apps
I.T MANAGER
Epic Place, HeadStart Progam
05.2018 - 02.2021
Solved computer issues for head office staff and 15 classrooms across Washington State.
Created and maintained company website.
Inventoried and purchased new equipment.
Updated employee email system.
Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
Co Owner
Wild Child
02.2002 - 01.2018
Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
Collaborated with co-owner on strategic planning initiatives for long-term business success.
Improved customer satisfaction ratings by consistently delivering high-quality products and services.
Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.