Sara Jarabek
Sioux Falls
Summary
Demonstrated ability to manage administrative tasks effectively, including processing payments and maintaining accurate financial records. Developed a systematic filing system that enhanced office organization and efficiency. Trained new employees in customer service protocols and operational procedures, contributing to team performance. Proficient in Microsoft Office applications, utilizing advanced features to streamline invoicing processes and improve productivity.
Overview
10
10
years of professional experience
Work History
Sales Associate
Harbor Freight Tools USA
Sioux Falls
06.2023 - Current
- Performed over 100 daily sales transactions while maintaining 99% accuracy.
- Answered incoming telephone calls to provide store, products and services information.
- Engaged customers in friendly, professional dialogue to determine needs.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Cross-trained in logistics to help unload trucks and replenish merchandise.
Receptionist/Billing Manager
Credit Expert
Sioux Falls
08.2015 - 08.2019
- Created and sent agreements to potential clients using DocuSign.
- Provided administrative support to staff members, including sending emails, filing documents, and scanning and copying documents when necessary.
- Developed and maintained a filing system for essential documents, improving office organization.
- Sent invoices, processed payments, and updated accounts to reflect balance changes.
- Created macros in the billing Excel spreadsheet to partially automate invoicing and keep revenue projections up to date.
- Created templates in Microsoft Word to simplify client enrollment.
Education
Associate of Science - Medical Assistant
Mitchell Technical Institute
Mitchell, SD05-2002
Skills
- Microsoft Office
- Customer service
- Payment processing
- Problem solving
- Multitasking and prioritization
- Critical thinking
- Attention to detail
Timeline
Sales Associate
Harbor Freight Tools USA
06.2023 - Current
Receptionist/Billing Manager
Credit Expert
08.2015 - 08.2019
Associate of Science - Medical Assistant
Mitchell Technical Institute
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