Santana Loafer

Greeted and seated customers, ensuring a welcoming and efficient dining experience.

• Provided menus and answered questions about menu items and specials.
• Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
• Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
• Performed opening and closing duties such as restocking supplies and cleaning work areas.
• Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
• Monitored dining room activity to ensure all guests were receiving optimal service.
• Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
• Restocked condiments, silverware, napkins, tablecloths. as needed.
• Assigned seating arrangements based on customer preferences and restaurant policies.
• Adhered to all safety regulations set forth by the restaurant management team.
• Communicated with kitchen staff regarding customer feedback or complaints.
• Assisted with setting up banquet rooms for special events.
• Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
• Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
• Checked dining and serving areas to verify proper cleanliness and readiness for guests.
• Helped restaurant staff set up small and large events to coordinate smooth execution.
• Stayed attentive to server availability and table turnover to quickly seat guests.
• Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
• Accommodated guests with children and special needs to promote comfortable dining experience.
• Escorted guests to seating area, furnished menus and highlighted daily specials.
• Took beverage orders and served drinks during peak meal times.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Built positive relationships with other front-of-house and kitchen staff.
• Stocked server areas with supplies before, during and after shifts.