Currently taking Medication Certification course through Black Hills Works
CPR and AED certified as of June 2025
Completed the Rapid City Citizens Police Course in 2023
Samantha McKee
12590 Nemo Road, Nemo
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities and challenges.
Overview
14
14
years of professional experience
Work History
Direct Support Professional
Black Hills Works
06.2025 - Current
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Entrusted to handle confidential and sensitive situations in professional matter.
Barista
Starbucks
01.2012 - 06.2025
- Pleasantly interact with customers during hectic periods to promote fun, positive environment.
- Consistent multitasking skills between operating systems, taking orders, interacting with customers, and crafting beverages, all in a timely, efficient manner.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, from entry level to store managers, sharing knowledge and expertise of coffees, teas, and merchandise.
- Use of POS system to accurately enter orders and process payments.
- Thrived in a fast paced environment while maintaining a cheery and uplifting attitude.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
In Home Caregiver
Family
01.2021 - 01.2022
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
- Assisted grandmother with handling daily chores and errands.
- Enhanced quality of life through attentive assistance with daily activities, including bathing, feeding, dressing, and grooming.
- Cooked nourishing meals to promote better nutrition.
- Offered support for mental and emotional needs to enhance physical outcomes and overall happiness.
- Provided assistance in completing daily tasks, reducing daily burden on family members.
- Improved patient's comfort with massage and application of topical treatments.
Ranch Secretary
Hall Performance Horses
02.2019 - 08.2020
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, invoices and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Contributed to a positive work environment by providing support to ranch hands when needed in various tasks or projects.
- Managed the ranch's social media and all photography needs including events and equine sales photos.
Athletic Shoe Manager
Scheels
01.2012 - 09.2017
- Collaborated with other department managers to create a welcoming environment and an eye catching sales floor.
- Developed strong relationships with vendors to secure favorable merchandise, supporting store profitability.
- Streamlined ordering processes through implementation of a digital inventory management system.
- Built rapport with frequent customers by remembering personal details such as shoe size or preferred brands, contributing to a memorable shopping experience.
- Managed inventory effectively for optimal stock levels, ensuring a wide selection of styles and sizes for customers.
- Enhanced store sales by creating visually appealing shoe displays to attract potential buyers.
- Analyzed sales data to identify trends and adjust inventory accordingly, resulting in improved product offerings tailored to customer preferences.
Education
High School Diploma -
Homeschooled
05-2010
Theology
Jackson Hole Bible College
Jackson, WY05-2011
Skills
- ADL support
- Client documentation
- Multitasking and organization
- Conflict resolution
- Behavior redirection
Interests
Timeline
Direct Support Professional
Black Hills Works
06.2025 - Current
In Home Caregiver
Family
01.2021 - 01.2022
Ranch Secretary
Hall Performance Horses
02.2019 - 08.2020
Barista
Starbucks
01.2012 - 06.2025
Athletic Shoe Manager
Scheels
01.2012 - 09.2017
High School Diploma -
Homeschooled
Theology
Jackson Hole Bible College