Safi Selemani
Sioux Falls
Summary
Experienced customer service professional with over 3 years of dedicated support to clients, consistently delivering friendly and professional assistance. Seeking an opportunity to apply skills and expertise in a new field. Proficient in various administrative tasks, including scheduling, record-keeping, and payment processing. Possessing a strong technical aptitude, exceptional organizational skills, and a steadfast commitment to providing high-quality service.
Overview
6
6
years of professional experience
Work History
Production Worker
Amazon
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Followed safety procedures and guidelines to maintain safe working environments.
- Resolved issues quickly to maintain productivity goals.
- Used equipment properly to avoid workplace hazards or injuries.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Cashier/Customer Service
Walmart
05.2022 - 11.2022
- Delivered exceptional customer service, ensuring satisfaction through friendly and efficient interactions
- Processed cash, checks, and card payments accurately while maintaining records of transactions
- Resolved customer complaints with professionalism, including offering solutions with team lead approval
Dietary Aide
Good Samaritan Society
11.2021 - 02.2022
- Maintained accurate dietary records for residents, accommodating allergies and preferences
- Cultivated positive relationships with residents, demonstrating empathy and active listening
- Organized and delivered meals efficiently, ensuring a high-quality dining experience
Cashier
Sam's Club
06.2021 - 10.2021
- Assisted customers with purchases, answered inquiries, and promoted loyalty programs
- Managed drawer balances and upheld a clean, organized workspace
- Supported sales efforts by ensuring customer satisfaction and repeat business
Service Champion
Taco Bell
06.2019 - 10.2020
- Processed customer orders accurately and efficiently while managing cash transactions
- Adhered to health and safety regulations to maintain food quality and safety
- Addressed and resolved customer concerns promptly and professionally
Education
Business Administration -
University of South Dakota
Vermillion, SD05.2027
High School Diploma -
Washington High School
Sioux Falls, SD05.2021
Skills
- Strong communication and active listening
- Proficient in technology and computer systems
- Organization and reliability
- Problem-solving and multitasking
- Customer assistance
- Patience and empathy
- Work ethic and integrity
- Customer service
Languages
Swahili
Professional Working
Timeline
Production Worker
Amazon
05.2023 - Current
Cashier/Customer Service
Walmart
05.2022 - 11.2022
Dietary Aide
Good Samaritan Society
11.2021 - 02.2022
Cashier
Sam's Club
06.2021 - 10.2021
Service Champion
Taco Bell
06.2019 - 10.2020
High School Diploma -
Washington High School
Business Administration -
University of South Dakota
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