Sabrycca Batchelor
Rapid City
Summary
Dedicated and adaptable student with a proven track record in exceptional customer service and culinary excellence. Possessing hands-on experience as both a Customer Service Representative and skilled pizza maker, I offer a unique blend of interpersonal skills and culinary expertise. Thriving in fast-paced environments, I excel in exceeding customer expectations with a keen eye for detail and adept multitasking abilities.
Overview
9
9
years of professional experience
Work History
Housekeeper, Breakfast Attendant and Laundry Atten
Clubhouse Hotel & Suites
05.2025 - Current
- Monitored food and beverage supplies, assisting with restocking when needed.
- Established rapport with customers by providing friendly and attentive service.
- Assisted wait staff with timely food delivery and guest requests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Kept track of customer laundry items by properly sorting, identifying and storing clothing.
Customer Service Representative and Pizza Maker
DOMINOES JAMAICA
01.2023 - 07.2023
- Highly skilled in customer service, adeptly managing promotions, discounts, and special offers to ensure customer satisfaction.
- Proficiently handles challenging situations with professionalism and empathy, swiftly resolving issues.
- Capable of guiding customers through online platforms with ease, ensuring seamless support interactions.
- Committed to upholding health code standards through regular equipment cleaning and adherence to hygiene protocols.
- Possesses expertise in pizza preparation, accommodating customer preferences and maximizing order value through upselling.
- Capable of multitasking effectively to handle multiple orders simultaneously while minimizing waste through precise portion control.
Community Service Volunteer as Secretary
YOUTHS EAGER FOR SUCCESS POLICE YOUTH CLUB
09.2016 - 05.2019
- Proficiently managed administrative tasks, including creating agendas, coordinating meetings, and recording minutes for staff and customer meetings.
- Oversaw calendars, updated schedules, and arranged travel plans to ensure efficient operations.
- Conducted thorough physical and digital searches to locate necessary information on various topics.
- Utilized diverse computer programs to track finances, projects, and schedules, ensuring comprehensive organization and management.
Education
BACHELOR OF SCIENCE - TOURISM AND HOSPITALITY MANAGEMENT
UNIVERSITY OF THE COMMONWEALTH CARIBBEAN
Kingston, JA12-2026
Skills
- Critical Thinking
- Adaptability
- Ability to Work Under Pressure
- Fast Learner
- Ability to work in a Team
Timeline
Housekeeper, Breakfast Attendant and Laundry Atten
Clubhouse Hotel & Suites
05.2025 - Current
Customer Service Representative and Pizza Maker
DOMINOES JAMAICA
01.2023 - 07.2023
Community Service Volunteer as Secretary
YOUTHS EAGER FOR SUCCESS POLICE YOUTH CLUB
09.2016 - 05.2019
BACHELOR OF SCIENCE - TOURISM AND HOSPITALITY MANAGEMENT
UNIVERSITY OF THE COMMONWEALTH CARIBBEAN
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