Rylee Reeser
Harrisburg
Summary
Customer service supervisor with a track record of improving team performance and customer satisfaction. Expertise in rapid issue resolution and building strong customer relationships. Extensive experience in team leadership and operational excellence, with a focus on communication and performance improvement. Dedicated professional with strong customer service skills and a proven ability to foster relationships. Experienced in team leadership and problem-solving, committed to enhancing customer experiences and operational efficiency. Adaptable professional with experience in bartending and supervision. Known for strong customer service and problem-solving skills, consistently contributing to operational efficiency and positive customer experiences.
Overview
4
4
years of professional experience
Work History
Bartender
Social House
Mankato
09.2025 - Current
- Ensured cleanliness and organization of bar area to create welcoming environment for customers.
- Interacted with customers to deliver exceptional service, encouraging repeat visits.
- Performed opening and closing duties including restocking supplies.
- Welcomed customers and delivered outstanding service to enhance their experience.
Golf Course Attendant
Terrace View Golf Course
Mankato
09.2025 - Current
- Assisted customers with check-in and scheduling.
- Managed inventory of supplies and equipment efficiently.
- Greeted incoming customers, answered questions, provided information on the course and availability.
Supervisor
Daily Clean Food and Drink
Sioux Falls
08.2022 - 08.2025
- Supervised customer service team, enhancing support quality and customer satisfaction.
- Managed daily operations, streamlining service processes for greater efficiency.
- Resolved customer complaints promptly to maintain positive relationships.
- Supervised and trained customer service staff to deliver exceptional service consistently.
Lift Attendant
Great Bear Ski Valley
Sioux Falls
12.2021 - 03.2023
- Operated ski lifts, ensuring safe and efficient transportation of guests.
- Communicated with team members to coordinate lift operations during peak hours.
- Ensured that passengers followed guidelines regarding safe use of the lifts, such as not overcrowding them or blocking exits and entrances.
Education
Bachelor Of Science (BS) - Biochemistry
Minnesota State University, Mankato
Mankato, MN05-2028
High School Diploma -
Harrisburg High School
Harrisburg, SD05-2024
Skills
- Customer service excellence
- Team leadership
- Problem solving
- Time management
- Communication skills
- Performance enhancement
- Outgoing demeanor
- Multitasking proficiency
Affiliations
- American Sign Language Club- Minnesota State University, Mankato (2026)
- Pre- Dental Club- Minnesota State University, Mankato (2026)
Timeline
Bartender
Social House
09.2025 - Current
Golf Course Attendant
Terrace View Golf Course
09.2025 - Current
Supervisor
Daily Clean Food and Drink
08.2022 - 08.2025
Lift Attendant
Great Bear Ski Valley
12.2021 - 03.2023
Bachelor Of Science (BS) - Biochemistry
Minnesota State University, Mankato
High School Diploma -
Harrisburg High School