Rina Avokaya
Sioux Falls
Summary
Driven and accomplished specialist with a proven track record in customer support and communication, demonstrated at Silencer Central. Skilled in digital market research and project management. I excel in providing support for patient needs, and improving patient care processes at Avera Hospital.
Overview
3
3
years of professional experience
Work History
Patient Care Technician
Avera Hospital
Sioux Falls
05.2024 - Current
- Supported departmental goals by participating in quality improvement initiatives related to patient transport services.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Sales/ Customer Service
Silencer Central
10.2023 - 05.2024
- Display the desire and ability to answer customer questions and complaints in a helpful, engaged and professional manner
- Provide information about products and services
Ambassador
Amazon
09.2022 - 02.2024
- Prompted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude
- Greeted customers and clients to create a welcoming atmosphere
Customer Service Specialist
NCB Management Services Inc.
11.2022 - 03.2023
- Engage in conversations with customers about their debts and create payment plans that allow them to settle what they owe
- Using computer software and databases
Education
Diploma -
Lincoln High School
Sioux Falls01.2022
Skills
- Customer Support
- Communication
- Digital Market Research
- Team Management
- Project Management
- Vital signs
- Basic life support
Affiliations
Feeding America
References
- Brandon Jacobs, Amazon supervisor, rbjacobs@, (312) 265-5687
- Joyce Woodell, NCB Management services Inc. HR Manager, jaycee0382@gmail.com, (605) 271-5641
Additional Information
Outdoor activities, Baking, Freelance gigs
Timeline
Patient Care Technician
Avera Hospital
05.2024 - Current
Sales/ Customer Service
Silencer Central
10.2023 - 05.2024
Customer Service Specialist
NCB Management Services Inc.
11.2022 - 03.2023
Ambassador
Amazon
09.2022 - 02.2024
Diploma -
Lincoln High School
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