Riley Brewer
Sioux Falls,SD
Summary
Orderly Service Technician with a proven track record at Schulte Subaru, excelling in installation and repair while enhancing customer satisfaction through effective communication. Recognized for attention to detail, troubleshooting skills, maintaining optimal vehicle performance, and staying organized. Committed to continuous learning and teamwork in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Service Technician
Schulte Subaru
Sioux Falls, SD
07.2023 - Current
- Conducted routine maintenance services, ensuring optimal vehicle performance and safety standards.
- Collaborated with service advisors to communicate repair needs and enhance customer satisfaction.
- Maintained accurate records of repairs and services performed, adhering to company policies.
- Diagnosed and troubleshot issues; repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Conducted detailed inspections of equipment to identify potential issues, preventing costly future repairs.
- Monitored inventory levels for parts and supplies, ensuring availability for timely repairs.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
Lube Technician
Billion Auto Toyota
Sioux Falls, SD
06.2022 - 06.2023
- Performed routine oil changes and fluid top-offs to ensure vehicle performance.
- Conducted multi-point inspections to identify potential maintenance issues.
- Maintained cleanliness and organization of work area and tools for safety compliance.
- Assisted technicians with repairs by preparing vehicles and handling necessary equipment.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Checked fluids, tires, brakes, and other systems as part of 12-point inspection.
Cashier, Cook, Waitress
Harrisburgers
Harrisburg, SD
04.2021 - 06.2022
- Maintained accurate cash drawer, balancing at end of shifts
- Collaborated with team members to optimize workflow during peak hours
- Managed inventory levels, restocking items as necessary to enhance availability
- Trained new cashiers on procedures and customer service standards
- Resolved customer complaints promptly, contributing to positive shopping experiences
- Implemented best practices for cleanliness and organization in checkout area
- Worked flexible schedule and extra shifts to meet business needs.
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to manage food quality and presentation standards.
- Trained new staff on procedures, fostering teamwork and operational efficiency.
Education
High School Diploma -
Harrisburg Highschool
Harrisburg, SD05-2024
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Valid Driver's license
- Work with minimal supervision
- Power tool proficiency
- Documentation and reporting
- Verbal and written communication
- Maintenance and repair
- Troubleshooting and Diagnostics
- Hand tools proficiency
- Multitasking
- Teamwork and collaboration
Timeline
Service Technician
Schulte Subaru
07.2023 - Current
Lube Technician
Billion Auto Toyota
06.2022 - 06.2023
Cashier, Cook, Waitress
Harrisburgers
04.2021 - 06.2022
High School Diploma -
Harrisburg Highschool