Summary
Overview
Work History
Education
Skills
Accomplishments
Partner Of The Quarter
Timeline
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Rhaine Scott

Sioux Falls

Summary

Dynamic and detail-oriented professional with experience at Starbucks and Walmart, excelling in customer service and team collaboration. Recognized for enhancing order fulfillment efficiency and maintaining high satisfaction ratings. Skilled in time management and active listening, fostering a positive atmosphere while ensuring quality and accuracy in service delivery. Being in these roles also provided learning important people skills and interactions with a variety of different people. Using these skills to better understand people and way in which to help them with their issues regarding service or quality within my capability to do so.

Overview

11
11
years of professional experience

Work History

Barista

Starbucks
Sioux Falls, SD
01.2022 - Current
  • Prepared high-quality beverages according to standardized recipes and customer preferences.
  • Maintained cleanliness and organization of work areas to ensure compliance with health standards.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Trained new team members on beverage preparation techniques and store procedures.
  • Collaborated with team members to enhance service speed during peak hours.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Online Grocery Associate

Walmart
Sioux Falls, SD
08.2015 - 12.2021
  • Assisted customers with online grocery orders, ensuring accurate selections and timely deliveries.
  • Operated electronic scanning equipment to verify inventory accuracy and maintain stock levels.
  • Collaborated with team members to streamline order fulfillment processes, enhancing overall efficiency.
  • Trained new associates on best practices for managing online order systems and customer service techniques.
  • Monitored product quality during selection process, addressing any discrepancies or issues promptly.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Contributed to a positive work environment through effective communication and teamwork among fellow associates.

Education

Bachelor of Arts - Psychology

South Dakota State University
Brookings, SD
05-2024

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Active listener
  • Professional demeanor

Accomplishments

    Through my time in the Walmart pick up department, I became to learn and understand the various programs used, including those used by department leads and assisted in those activities. During my time at Walmart and Starbucks, I assisted multiple recent hires in their job duties and helped them with learning their new roles.

Partner Of The Quarter

In my current role as a barista at Starbucks, I was awarded Partner Of The Quarter by my other coworkers and friends because of the welcoming environment that I provide to the store and to the team. I am greatly appreciative of having such amazing coworkers and management that support and uplift me everyday.

Timeline

Barista

Starbucks
01.2022 - Current

Online Grocery Associate

Walmart
08.2015 - 12.2021

Bachelor of Arts - Psychology

South Dakota State University
Rhaine Scott