Raygan Ellwood
Sioux Falls
Summary
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Reliable and highly accurate Lab Assistant focused on quality completion of all lab procedures under tight deadlines. Works well under pressure.
Overview
4
4
years of professional experience
Work History
Lab Assistant
Sanford Health
04.2022 - Current
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Managed specimen sample handling, receiving, storage and inventory.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Demonstrated competence in collecting lab samples for testing.
Server
Fryn Pan
08.2021 - 07.2022
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Customer Service Associate
Empire Bowl
07.2020 - 06.2022
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Offered basic technical support for clients on wide range of company products.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Sales Associate
Stage Department Store
11.2019 - 07.2020
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Education
No Degree - Phlebotomy
Southeast Technical Institution
Sioux Falls, SDHigh School Diploma -
Primavera High School
Mesa, AZ06.2020
Skills
- High Energy and Stamina
- Able to Lift 30 Pounds
- Team Player
- Cleaning and Sanitizing
- Relationship Building
- Verbal and Written Communication
- Conflict and Complaint Resolution
- Warm and Friendly
Timeline
Lab Assistant
Sanford Health
04.2022 - Current
Server
Fryn Pan
08.2021 - 07.2022
Customer Service Associate
Empire Bowl
07.2020 - 06.2022
Sales Associate
Stage Department Store
11.2019 - 07.2020
No Degree - Phlebotomy
Southeast Technical Institution
High School Diploma -
Primavera High School
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