Ray Vigil
Box Elder
Summary
Results-driven business owner with a strong focus on enhancing customer satisfaction and operational efficiency. Proven ability to build lasting client relationships, driving repeat business and referrals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Owner
ABC Seamless of the Black Hills
Rapid City
04.2022 - Current
- Managed daily operations, ensuring seamless project execution and client satisfaction.
- Developed and implemented efficient workflow processes to enhance service delivery.
- Cultivated strong client relationships, resulting in repeat business and referrals.
- Oversaw team performance, providing mentorship and training to improve skills.
- Coordinated marketing efforts to increase brand visibility within local community.
- Implemented quality control measures, ensuring high standards of craftsmanship in installations.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Foreman
ABC Seamless Ft. Pierre
Pierre, SD
02.2018 - 04.2022
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Coordinated crew activities, optimizing workflow efficiency and project timelines.
- Trained new employees on equipment usage and safety procedures, enhancing team competency.
- Implemented process improvements, leading to reduced material waste and increased productivity.
Sub Contractor
Vigil Construction
Rapid City, SD
08.2016 - 10.2018
- Managed subcontractor relationships, ensuring compliance with project specifications and safety regulations.
- Coordinated project schedules to optimize workflow and resource allocation across multiple job sites.
- Oversaw quality control processes, implementing corrective actions to address deficiencies in construction practices.
- Delivered high level of service to all customers and effectively resolved issues.
- Worked closely with homeowners to ascertain specifics of project.
- Worked closely with general contractor on completion of punchlist tasks.
- Tracked attendance and submitted work logs every day.
Education
High School Diploma -
Douglas High School
Box Elder, SD05-2009
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Business management
- Marketing
- Negotiation
- Partnership development
Certification
Qualified Sales Representative ABC Seamless
Timeline
Owner
ABC Seamless of the Black Hills
04.2022 - Current
Foreman
ABC Seamless Ft. Pierre
02.2018 - 04.2022
Sub Contractor
Vigil Construction
08.2016 - 10.2018
High School Diploma -
Douglas High School