Rashel Itangishaka
Sioux Falls
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server
Parker’s Bistro
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Front Desk Receptionist
Planet Fitness
08.2021 - 07.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for members and guests.
Collections Representative
Premier Bankcard
08.2018 - 06.2020
- Processed payments and contracts on accounts.
- Counseled debtors on payment options and arranged installment agreements.
- Improved collections efficiency by implementing strategic negotiation techniques and customer service .
Education
N/A - Kinesiology
Central Arizona College
Coolidge, AZHigh School Diploma -
Brandon Valley High School
Brandon, SDSkills
- Strong work ethic
- Exceptional customer service
- Time management
- Team leadership
- Critical Thinking
- Problem solving
Timeline
Server
Parker’s Bistro
09.2023 - Current
Front Desk Receptionist
Planet Fitness
08.2021 - 07.2022
Collections Representative
Premier Bankcard
08.2018 - 06.2020
N/A - Kinesiology
Central Arizona College
High School Diploma -
Brandon Valley High School
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