Raquel Armijo
Sioux Falls
Summary
Results-driven professional with expertise in quality control and complaint resolution in food service. Managed operations to optimize service flow and enhance customer satisfaction. Skilled in training staff and delivering high-quality service in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Kennel Worker
Humane Society
Sioux Falls
07.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines
Sales Associate
Dillards Department Store
Sioux Falls
09.2023 - 01.2024
- Maintained store displays and ensured product availability on sales floor.
- Collaborated with team members to achieve daily sales goals and improve customer service.
- Organized stockroom and managed inventory levels for timely replenishment.
- Handled customer complaints professionally, ensuring a positive shopping experience.
Manager
Pizza Ranch Buffet
Sioux Falls
04.2014 - 08.2023
- Oversaw food preparation and maintained quality control standards in the kitchen.
- Addressed customer complaints promptly in a professional manner.
- Implemented safety procedures to ensure compliance with health regulations.
- Managed front-of-house operations to ensure smooth customer experiences.
- Trained and supervised staff on service standards and protocols.
- Collaborated with kitchen staff to optimize service flow during peak hours.
Parks and Recreation Worker
Parks and Recreation Department
Sioux Falls
06.2022 - 08.2022
- Maintained park facilities, ensuring cleanliness and accessibility for visitors.
- Assessed customer needs during interactions to provide appropriate solutions.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Roosevelt High School
Sioux Falls, SD05-2017
Skills
- Animal care
- Food safety
- Staff training
- Customer service
- Complaint resolution
- Team collaboration
- Time management
- Work prioritization
- Effective communication
Timeline
Kennel Worker
Humane Society
07.2025 - Current
Sales Associate
Dillards Department Store
09.2023 - 01.2024
Parks and Recreation Worker
Parks and Recreation Department
06.2022 - 08.2022
Manager
Pizza Ranch Buffet
04.2014 - 08.2023
High School Diploma -
Roosevelt High School