Ramona Schmieg
Hoven
Summary
Self-motivated individual with a strong focus on customer engagement and problem-solving. Experienced in managing operational tasks, ensuring compliance, and strong sense of commitment to the community. Believes in delivering exceptional service and driving operational efficiency.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Owner/Operator
Self-employeed
Java
10.2017 - Current
- Managed daily operations.
- Handled financial transactions, including invoicing and expense tracking.
- Oversee inventory management and maintain stock levels.
- Utilized social media platforms for promoting products and engaging with customers.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
HUD/Tax Credit Compliance Specialist
Lloyd Companies
Sioux Falls
05.2007 - 08.2015
- Ensured compliance with federal and state regulations.
- Developed and maintained compliance policies and procedures for operations.
- Maintained accurate records of all activities related to compliance monitoring.
- Checked records for required signatures by closely reviewing documents.
- Collaborated with various departments to implement compliance training programs.
- Provided support to department by assisting with special assignments and projects.
Education
Associate of Science - Paralegal Studies
National American University
Rapid City, SD05-1999
Skills
- Sales strategy
- Customer relationship management
- Customer engagement
- Financial management
- Inventory management
- Compliance training
Certification
- ServSafe 2026-2031
Timeline
Owner/Operator
Self-employeed
10.2017 - Current
HUD/Tax Credit Compliance Specialist
Lloyd Companies
05.2007 - 08.2015
Associate of Science - Paralegal Studies
National American University