Paul Rowen
Rapid City
Summary
Dynamic Property Manager with a proven track record at Costello Properties, achieving a consistent occupancy rate of 95%. Expert in tenant relations and lease management, I excel in resolving disputes and ensuring compliance with fair housing mandates, while maintaining a customer service-focused approach to enhance landlord-tenant relationships.
Overview
41
41
years of professional experience
Work History
Property Manager
Costello Properties
09.1995 - Current
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Communicated with the owners of all properties under my management.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Occupancy rate was at minimum 95% at all times.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated with legal counsel to resolve tenant disputes.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Personnel Specialist
USAF
04.1984 - 11.1993
- Performed all areas of administration duties regulated by the DOD.
Education
No Degree - Education
BH State University
Spearfish, SDSkills
- Property Manager License
- Lease renewals and Fair Housing Mandates
- Tenant relations and Occupancy management
- Payment collection and Eviction procedures
- Property inspections
- Maintenance scheduling
Timeline
Property Manager
Costello Properties
09.1995 - Current
Personnel Specialist
USAF
04.1984 - 11.1993
No Degree - Education
BH State University
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