Niles Nowak
Sioux falls
Summary
Dynamic small business owner with proven expertise in operations management and vendor relations at Sodak Floatshack. Skilled in developing marketing strategies that significantly increased brand awareness. Adept at training staff and enhancing customer satisfaction through effective leadership and process improvements. Strong analytical abilities complemented by a commitment to excellence in service delivery.
Overview
4
4
years of professional experience
Work History
Small Business Owner
Sodak Floatshack
01.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed daily operations to ensure smooth workflow and customer satisfaction.
- Developed marketing strategies to increase brand awareness and attract new customers.
- Oversaw inventory management, optimizing stock levels to reduce costs and prevent shortages.
- Trained staff on best practices for customer service and sales techniques.
- Implemented efficient scheduling systems to improve employee productivity and resource allocation.
- Analyzed financial reports to identify trends, informing strategic business decisions.
- Cultivated relationships with local suppliers, negotiating favorable terms to enhance profitability.
Cook Supervisor
Gruff
01.2022 - 04.2024
- Supervised kitchen staff, ensuring adherence to food safety standards and operational protocols.
- Coordinated meal preparation schedules to optimize efficiency and reduce waste.
- Trained new cooks on recipes, cooking techniques, and equipment usage for consistent quality.
- Monitored inventory levels, placing orders to maintain adequate supplies for daily operations.
- Implemented process improvements that enhanced food presentation and customer satisfaction.
- Conducted performance evaluations, providing feedback to promote staff development and morale.
- Enforced cleanliness standards in the kitchen, leading to a safer work environment.
Education
Associate of Science -
SDSU
Brookings, SDSkills
- Small business operations
- Planning and execution
- Vendor relations
- Business marketing
- Operations management
- Business management and development
Timeline
Small Business Owner
Sodak Floatshack
01.2023 - Current
Cook Supervisor
Gruff
01.2022 - 04.2024
Associate of Science -
SDSU