Nikolas Tunney
North Sioux City
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in team leadership and customer service. Proven track record in inventory management and conflict resolution, fostering a collaborative environment. Recognized for enhancing operational efficiency and driving sales growth through strategic planning and effective staff training. Passionate about delivering exceptional service and building strong relationships.
Overview
4
4
years of professional experience
Work History
Online Personal Shopper Coach
Walmart
Sioux City
05.2025 - Current
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained accurate records of orders, returns, exchanges and payments.
- Determined the best delivery methods based on order size and destination.
- Assisted teammates with daily tasks during peak periods.
Food and Consumables Manager
Walmart
Sioux City
02.2024 - 05.2025
- Managed storeroom operations including stocking shelves and organizing supplies according to established protocols.
- Ensured compliance with safety regulations when handling hazardous materials.
- Ensured proper storage practices were followed by staff members when handling sensitive materials.
- Evaluated vendor proposals based on price competitiveness and quality standards before selecting a supplier.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Stocking 2 Manager
Walmart
Sioux City
08.2023 - 02.2024
- Conducted performance reviews for team members.
- Established processes to ensure efficient workflow throughout the organization.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Provided leadership during times of organizational change or crisis situations.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Automotive Manager
Walmart
Sioux City
02.2023 - 02.2024
- Organized training programs for new employees in automotive industry best practices.
- Maintained records of all transactions related to vehicle repair services.
- Recruited, hired and trained personnel in automotive service techniques.
- Monitored sales performance and identified areas of improvement.
- Ensured compliance with safety regulations, company policies, and procedures.
- Established goals for team members and monitored progress towards those goals.
- Developed and implemented strategies to increase customer satisfaction.
Overnight Stocking Team Lead
Walmart
Rexburg
05.2022 - 02.2023
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Trained new staff in relevant processes and procedures.
- Monitored team performance against targets, taking corrective action where necessary.
- Delegated tasks appropriately according to individual skill sets.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
Overnight Stocker
Walmart
Rexburg
09.2021 - 05.2022
- Worked collaboratively with other team members to achieve departmental goals.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Received and stocked merchandise in a timely manner.
- Processed returns according to established guidelines.
- Assisted customers in locating desired items throughout the store.
- Restocked shelves according to plan-o-grams set up by management team.
Education
Bachelor of Science - Business Management And Leadership
Bellevue University
Bellevue, NE05-2025
Skills
- Team leadership
- Customer service
- Inventory management
- Conflict resolution
- Employee training
- Delivery management
- E-commerce
- Patience and empathy
- Sales experience
- Relationship building
- Heavy lifting
- Product knowledge
- Trend forecasting
- Verbal and written communication
- Teamwork and collaboration
- Time management
- Staff management
- Negotiation
- Performance evaluation
- Decision-making
- Work prioritization
- Policy and procedure development
- Business administration
- Staff training and development
- Strategic planning
- Performance evaluations
- Expectation setting
- Policy implementation
- Performance management
- Complex Problem-solving
- Workforce management
- Task delegation
- Schedule preparation
- Key performance indicators
- Operations management
- Cross-functional teamwork
- Goal setting
Timeline
Online Personal Shopper Coach
Walmart
05.2025 - Current
Food and Consumables Manager
Walmart
02.2024 - 05.2025
Stocking 2 Manager
Walmart
08.2023 - 02.2024
Automotive Manager
Walmart
02.2023 - 02.2024
Overnight Stocking Team Lead
Walmart
05.2022 - 02.2023
Overnight Stocker
Walmart
09.2021 - 05.2022
Bachelor of Science - Business Management And Leadership
Bellevue University
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