Summary
Overview
Work History
Education
Skills
Code Conferences
Timeline
Generic
Nicolette Reid

Nicolette Reid

Sioux Falls

Summary

Versatile Software Engineer with experience in building serverless applications using Azure services and optimizing development workflows with GitHub Actions. Skilled in full-stack ERP development, software integration, and cross-functional collaboration. Strong in analyzing technical solutions, managing priorities, and supporting end users through training and troubleshooting.

Overview

7
7
years of professional experience

Work History

Software Engineer

Central Payments
04.2025 - Current
  • Developed and deployed a serverless application using Azure Functions, Azure Container Apps, Azure Storage and Alerts
  • Analyzed proposed technical solutions based on customer requirements.
  • Collaborated with management, internal and development partners regarding software application design status and project progress.
  • Implemented custom pipelines using Github Workflows to increase efficiency during the software development lifecycle.

Senior IT Software Developer

CNH Industrial
01.2020 - 04.2025
  • Develop and maintain front-end and back-end for an Enterprise Resource Planning application.
  • Responsible for integrating new software applications into the internal ERP system.
  • Write, develop, evaluate and document new and modified software programs while also efficiently managing time and adjusting priorities as they may arrive.
  • Test and prepare software applications for installation.
  • Support end users, including software troubleshooting and training.
  • Collaborate with and support teammates to learn from each other and share responsibilities.

Network Operations Center Technician 2

Vast Broadband
01.2018 - 01.2020
  • Engage in proactive and reactive monitoring of the multi-service fiber optic network and related services, including video, telephone, Internet, and Enterprise IT services utilizing multiple network monitoring tools.
  • Evaluate network alarm conditions and service outages; follow procedures to validate and classify potential impact and escalate to the appropriate personnel.
  • Possess an in-depth knowledge of network resources and components, software monitoring tools, data communications protocols and hardware, and the video, Internet, and telephone infrastructure.
  • Perform preventative maintenance testing on the network as scheduled.

Education

Bachelor of Science - Computer Science

Dakota State University
01.2021

Skills

  • Oracle SQL
  • PL/SQL
  • C#
  • NET
  • API Development
  • REST Services
  • JSON
  • PHP
  • CI/CD
  • Agile
  • JIRA
  • YAML
  • Git
  • Azure

Code Conferences

  • Nebraska.Code - 2021, 2022, 2023
  • DEVintersection - 2022, 2023

Timeline

Software Engineer

Central Payments
04.2025 - Current

Senior IT Software Developer

CNH Industrial
01.2020 - 04.2025

Network Operations Center Technician 2

Vast Broadband
01.2018 - 01.2020

Bachelor of Science - Computer Science

Dakota State University
Nicolette Reid