Summary
Overview
Work History
Education
Skills
Timeline
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Nevaeh Fragoso

Sioux Falls,SD

Summary

Dynamic customer service professional with a proven track record at Looks Market Place and Ulta. Adept at resolving conflicts and enhancing customer loyalty. Skilled in critical thinking and active listening,

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Looks Market Place
08.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Task Associate

Ulta
02.2024 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

Roosevelt High School
Sioux Falls, SD
05-2025

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Looks Market Place
08.2024 - Current

Task Associate

Ulta
02.2024 - Current

Roosevelt High School

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Nevaeh Fragoso