Nedra Bettelyoun
Kadoka
Summary
Versatile and results-oriented, I excelled at Americas Best Value Inn by enhancing property functionality and tenant satisfaction, showcasing my property management and exceptional communication skills. Mentored junior managers and improved financial performance, demonstrating leadership and a customer service focus. Achieved notable tenant relations and occupancy management, with a commitment to excellence and growth.
Property management professional with solid background in handling wide range of residential and commercial properties. Expertise in coordinating maintenance, leasing, and financial activities, ensuring smooth operations and high tenant satisfaction. Known for strong team collaboration and adaptability to changing needs.
Overview
5
5
years of professional experience
Work History
Property Manager
Grant Patterson
03.2024 - Current
- Managed daily operations of residential and commercial properties, ensuring tenant satisfaction and property upkeep.
- Coordinated vendor services for timely repairs and maintenance, enhancing property condition and functionality.
- Conducted property inspections to identify maintenance needs and uphold safety standards.
- Resolved tenant disputes diplomatically to maintain positive relationships and preserve community harmony.
- Monitored financial performance of properties, preparing reports to track revenue and expenses.
- Supervised maintenance staff to ensure timely completion of repairs and projects.
- Provided training and support to junior property managers, fostering professional growth and consistency.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Cashier
Kadoka Gas and Go
03.2020 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
GED -
Oglala Lakota College
Wanblee, SD09-2007
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Exceptional oral and written communication skills
- Staff management
- Tenant relations
- Occupancy management
- Grounds maintenance
Timeline
Property Manager
Grant Patterson
03.2024 - Current
Cashier
Kadoka Gas and Go
03.2020 - 10.2023
GED -
Oglala Lakota College
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