Mykal Shaff
Blackhawk
Summary
In conclusion I have been in customer service for 9 years. I have created good communication between customers and I. I feel that I try and go above for my customers and get the best resolution to the issue. I communicate well with employees and management team.
Overview
10
10
years of professional experience
2009
2009
years of post-secondary education
Work History
Customer Service Representative
Bass Pro Shops
Rapid City
06.2016 - Current
- Assist customers with product inquiries and selection
- Process payments using point of sale systems
- Resolve customer issues through effective communication
Cabinetry
Riss and Associates
Blackhawk
07.2015 - Current
- I cut and make custom trim work
- Assemble cabinets from parts and pieces.
- Deliver and install cabinets when needed
Education
Certificate - Construction Technologu
Western Dakota Tech
Rapid City, South Dakota 08.2009 - 05.2010
Dupree High School
Dupree, SdSkills
- Customer relationship with customer
- Point of sale operation
- Issue resolution
- Problem solving to help the customer
- Listening and hearing what the customer and employees say
Languages
English
Professional
Timeline
Customer Service Representative
Bass Pro Shops
06.2016 - Current
Cabinetry
Riss and Associates
07.2015 - Current
Certificate - Construction Technologu
Western Dakota Tech
08.2009 - 05.2010
Dupree High School