Ivy Copeland
Belle Fourche
Summary
Dynamic professional with a strong background in engaging diverse age groups through creative initiatives. Proven ability to foster collaboration and enhance communication in group settings. Skilled in developing innovative programs that stimulate participation and promote social interaction. Passionate about leveraging creativity to create inclusive environments for all.
Overview
5
5
years of professional experience
Work History
Quality Technician
Pipeline Plastics
09.2025 - 12.2025
- Conducted quality inspections on production lines to ensure compliance with industry standards.
- Assisted in identifying defects and implementing corrective actions to enhance product quality.
- Maintained accurate records of inspection results and non-conformance reports for tracking improvements.
- Collaborated with production teams to streamline processes and improve operational efficiency.
- Utilized measurement tools and testing equipment to evaluate material properties and performance metrics.
- Sampled materials and products to conduct in-depth measurements and tests.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
Cashier
Runnings
09.2024 - 09.2025
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Provided exceptional customer service, assisting with inquiries and resolving issues promptly.
- Maintained accurate cash register balances through diligent cash handling practices.
- Collaborated with team members to improve store organization and product placement.
- Assisted in restocking merchandise to ensure availability for customers.
- Implemented cleaning protocols to maintain a welcoming shopping environment.
- Trained new cashiers on operational procedures and customer interaction techniques.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Line Operator
Albany Farms
02.2024 - 08.2024
- Operated production line machinery to ensure efficient packaging processes.
- Monitored product quality, identifying and addressing defects during production runs.
- Collaborated with team members to maintain optimal workflow and meet production targets.
- Conducted routine maintenance checks on equipment to minimize downtime.
Library Clerk
Huron Public Library
04.2021 - 01.2024
- Assisted patrons with locating materials and utilizing library resources.
- Processed new library materials, ensuring accurate cataloging and organization.
- Managed circulation desk operations, including checking in/out library resources.
- Provided guidance on library policies and services to enhance user experience.
- Maintained cleanliness and orderliness of library spaces for optimal patron engagement.
- Collaborated with staff to develop community programs promoting literacy and education.
- Trained new clerks on standard operating procedures and customer service protocols.
- Provided a welcoming environment for patrons by maintaining a clean, orderly, and inviting space for reading, studying, or browsing.
- Maintained an organized library collection by accurately shelving books, periodicals, and other materials according to classification systems.
- Streamlined circulation processes by efficiently checking items in and out while managing overdue fines, renewals, and holds.
Education
High School Diploma -
Homeschool
Huron, SDSkills
- Adaptive learning
- Written and oral communication
- Customer service skills
- Phone Etiquette
- Problem solving
- Teamwork
- Time management
Timeline
Quality Technician
Pipeline Plastics
09.2025 - 12.2025
Cashier
Runnings
09.2024 - 09.2025
Line Operator
Albany Farms
02.2024 - 08.2024
Library Clerk
Huron Public Library
04.2021 - 01.2024
High School Diploma -
Homeschool